https://community.plus.net/t5/My-Order/Change-over-from-standard-to-Fibre/m-p/1864376#M22530 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;" data-darkreader-inline-bgimage="" data-darkreader-inline-bgcolor="" data-darkreader-inline-border-top="" data-darkreader-inline-border-right="" data-darkreader-inline-border-bottom="" data-darkreader-inline-border-left="" data-darkreader-inline-boxshadow=""><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Fibre to My Order</P> </DIV> Wed, 30 Mar 2022 11:15:20 GMT dvorak 2022-03-30T11:15:20Z https://community.plus.net/t5/My-Order/Change-over-from-standard-to-Fibre/m-p/1864362#M22529 <P>Just a query last week (23/03/22) I upgraded to Plusnet Fibre broadband from standard Plusnet.&nbsp; I was sent an email saying the changeover would happen today 30/03/2022 but so far I have not received a new router.&nbsp; What is the timescale of receiving Fibre broadband?&nbsp; Will I receive an email or text when this happens?</P> Wed, 30 Mar 2022 10:17:59 GMT https://community.plus.net/t5/My-Order/Change-over-from-standard-to-Fibre/m-p/1864362#M22529 Heriberto52a 2022-03-30T10:17:59Z https://community.plus.net/t5/My-Order/Change-over-from-standard-to-Fibre/m-p/1864376#M22530 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;" data-darkreader-inline-bgimage="" data-darkreader-inline-bgcolor="" data-darkreader-inline-border-top="" data-darkreader-inline-border-right="" data-darkreader-inline-border-bottom="" data-darkreader-inline-border-left="" data-darkreader-inline-boxshadow=""><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Fibre to My Order</P> </DIV> Wed, 30 Mar 2022 11:15:20 GMT https://community.plus.net/t5/My-Order/Change-over-from-standard-to-Fibre/m-p/1864376#M22530 dvorak 2022-03-30T11:15:20Z https://community.plus.net/t5/My-Order/Change-over-from-standard-to-Fibre/m-p/1864518#M22543 <P>Hey <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/110839">@Heriberto52a</a>, thanks a lot for getting in touch and I'm really sorry about that. While we did request a fibre activation date of 30/03/2022, our suppliers have had to push it back to 05/04/2022 due to engineer availability.&nbsp;</P> <P>Looks like you called in yesterday, and a router has now been ordered. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" />&nbsp;</P> Thu, 31 Mar 2022 09:36:42 GMT https://community.plus.net/t5/My-Order/Change-over-from-standard-to-Fibre/m-p/1864518#M22543 adam945 2022-03-31T09:36:42Z