https://community.plus.net/t5/My-Order/New-order-Openreach-appointment-text-confirmation-problem/m-p/1860640#M22265 <P>I have recently placed an order for PN Broadband. Due to the previous broadband/cable provider for the property being Virginmedia, an Openreach engineer has been booked to visit the property to set up the new line.</P><P>Yesterday I received a text from Openreach to confirm with me the visit date or to reschedule it.</P><P>Unfortunately, with my PN also being my mobile provider, I can't actually reply to Openreach's 5 digit short number, to confirm the date. I don't want to end up with the job being cancelled if Openreach require this confirmation one way or the other.</P><P>Are staff at PN able help confirm the job to go ahead with Openreach?</P> Tue, 08 Mar 2022 11:53:20 GMT SimD 2022-03-08T11:53:20Z https://community.plus.net/t5/My-Order/New-order-Openreach-appointment-text-confirmation-problem/m-p/1860640#M22265 <P>I have recently placed an order for PN Broadband. Due to the previous broadband/cable provider for the property being Virginmedia, an Openreach engineer has been booked to visit the property to set up the new line.</P><P>Yesterday I received a text from Openreach to confirm with me the visit date or to reschedule it.</P><P>Unfortunately, with my PN also being my mobile provider, I can't actually reply to Openreach's 5 digit short number, to confirm the date. I don't want to end up with the job being cancelled if Openreach require this confirmation one way or the other.</P><P>Are staff at PN able help confirm the job to go ahead with Openreach?</P> Tue, 08 Mar 2022 11:53:20 GMT https://community.plus.net/t5/My-Order/New-order-Openreach-appointment-text-confirmation-problem/m-p/1860640#M22265 SimD 2022-03-08T11:53:20Z https://community.plus.net/t5/My-Order/New-order-Openreach-appointment-text-confirmation-problem/m-p/1860694#M22275 <P>This is resolved now, thank you. Or perhaps I should have been more patient. Openreach were able to call me and confirm the booking.</P> Tue, 08 Mar 2022 13:45:21 GMT https://community.plus.net/t5/My-Order/New-order-Openreach-appointment-text-confirmation-problem/m-p/1860694#M22275 SimD 2022-03-08T13:45:21Z https://community.plus.net/t5/My-Order/New-order-Openreach-appointment-text-confirmation-problem/m-p/1860903#M22285 <P>Hi SimD, I'm glad that's been resolved and please let me know if there's anything else we can help with.&nbsp;</P> Wed, 09 Mar 2022 11:03:07 GMT https://community.plus.net/t5/My-Order/New-order-Openreach-appointment-text-confirmation-problem/m-p/1860903#M22285 adamwalker 2022-03-09T11:03:07Z