topic Re: Router not yet received - Any idea on delivery timescales in My Order

Router not yet received - Any idea on delivery timescales

Poiuytrewq — Thu, 03 Mar 2022 10:38:18 GMT

Hi,

Joined in December 2021, not received router. Any ideas?

Re: Router not yet received - Any idea on delivery timescales

bobpullen — Thu, 03 Mar 2022 10:48:08 GMT

Your router was dispatched on the 1st December.

If it has not arrived then it will need re-ordering.

Re: Router not yet received - Any idea on delivery timescales

jab1 — Thu, 03 Mar 2022 10:48:47 GMT

@Poiuytrewq And it has taken you three months to ask? What modem/router are you currently using?

Re: Router not yet received - Any idea on delivery timescales

Poiuytrewq — Thu, 03 Mar 2022 11:28:34 GMT

How do I arrange a reorder without having to call?

Re: Router not yet received - Any idea on delivery timescales

Poiuytrewq — Thu, 03 Mar 2022 13:15:14 GMT

None. I don’t have internet

Re: Router not yet received - Any idea on delivery timescales

jab1 — Thu, 03 Mar 2022 13:27:17 GMT

@Poiuytrewq If that reply was in response to my question as to which modem/router you were using - why have you waited three months to raise the query?? I am confused.

Re: Router not yet received - Any idea on delivery timescales

Poiuytrewq — Thu, 03 Mar 2022 13:30:41 GMT

@jab1
Not sure I see the relevance in this question

Re: Router not yet received - Any idea on delivery timescales

jab1 — Thu, 03 Mar 2022 13:33:01 GMT

Only because I wondered why you have paid for three months for a service which you are unable to use.

Re: Router not yet received - Any idea on delivery timescales

bobpullen — Thu, 03 Mar 2022 15:08:59 GMT

@Poiuytrewq - Should get dispatched tomorrow and arrive with you Saturday, if not Monday.