topic Re: Owners permission to install fiber in My Order

Owners permission to install fiber

BettleBomb — Thu, 24 Feb 2022 22:53:53 GMT

Hello,

We rent a flat on a High Street in Slough. The neighbouring buildings all have high speed fiber available however due to a legal issue involving tax, our building had no actual owner after it was seized by the Crown in lieu of payment. In the last month this legal issue was resolved as a housing association purchased the entire building.

The Ofcom checker https://checker.ofcom.org.uk still shows that our building can only get 16Mbps broadband.

The housing association is fine with fiber being installed but I have no idea what should be done next: do I need to write to Ofcom and have them speak to the building owner (housing association) or do I just need to request to PlusNet to install fiber and if needed, speak with the housing association?

Any advice on this is much appreciated.

Re: Owners permission to install fiber

MisterW — Fri, 25 Feb 2022 09:12:36 GMT

@BettleBomb put your phone number into the BT wholesale checker here https://www.broadbandchecker.btwholesale.com/#/ADSL . That is the definitive resource for determining what is available. You can post the results here ( redact the phone number since this is a public forum ) and we'll advise what is available

Re: Owners permission to install fiber

adam945 — Fri, 25 Feb 2022 09:25:38 GMT

Good morning @BettleBomb

Thanks for getting in touch. As per @MisterW's response, I've just popped your landline number into BT's Availability Checker and can confirm that FTTC isn't actually available for you at the moment, nor is it on the waiting list. The installation of Fibre cables goes over our head in all honesty, it's up to Openreach and the local authority to dictate when are where Fibre broadband is installed.

FTTP isn't available either.

Re: Owners permission to install fiber

Champnet — Fri, 25 Feb 2022 10:11:18 GMT

@BettleBomb 's neighbours may have FTTP supplied by another Company, he needs to talk to them.......

Re: Owners permission to install fiber

Dan_the_Van — Fri, 25 Feb 2022 11:04:27 GMT

As above I would check City Fibre https://cityfibre.com/about-us/rollout

Dan.

Re: Owners permission to install fiber

BettleBomb — Fri, 25 Feb 2022 22:04:59 GMT

Thank you to everyones responses, its much appreciated and those links are very helpful.

Attached is a screenshot of the results from broadbandchecker.btwholesale.com and cityfibre.com/availability. Looks like my kid is just going to have to wait a bit longer before installing that approx. 100GB game they brought from Steam.

Re: Owners permission to install fiber

bmc — Fri, 25 Feb 2022 22:12:03 GMT

@BettleBomb

Looks like you need to get the Housing Association to speak to CityFibre to sort the WayLeave out.

Brian

Re: Owners permission to install fiber

dvorak — Sat, 26 Feb 2022 10:48:14 GMT

Moderators Note

This topic has been moved from Fibre to My Order