https://community.plus.net/t5/My-Order/No-phone-or-internet-connection/m-p/1857608#M21925 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/109860">@Martibarker</a> I would try ringing Plusnet - sounds like they've dropped the ball somewhere. Welcome to the forums, BTW, and I have asked for this topic to be moved to the correct board.</P> Fri, 18 Feb 2022 10:43:28 GMT jab1 2022-02-18T10:43:28Z https://community.plus.net/t5/My-Order/No-phone-or-internet-connection/m-p/1857604#M21924 Hello,<BR /><BR />My services went live today as per the email I received but I have no broadband or phone.<BR /><BR />I have a dial tone but unable to have incoming or out going calls.<BR /><BR />My router connected last night for around 10 mins and then went back to a solid yellow.<BR /><BR />I have tried the texting service but it’s saying no account is attached to my phone number.<BR /><BR /> Fri, 18 Feb 2022 10:37:07 GMT https://community.plus.net/t5/My-Order/No-phone-or-internet-connection/m-p/1857604#M21924 Martibarker 2022-02-18T10:37:07Z https://community.plus.net/t5/My-Order/No-phone-or-internet-connection/m-p/1857608#M21925 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/109860">@Martibarker</a> I would try ringing Plusnet - sounds like they've dropped the ball somewhere. Welcome to the forums, BTW, and I have asked for this topic to be moved to the correct board.</P> Fri, 18 Feb 2022 10:43:28 GMT https://community.plus.net/t5/My-Order/No-phone-or-internet-connection/m-p/1857608#M21925 jab1 2022-02-18T10:43:28Z https://community.plus.net/t5/My-Order/No-phone-or-internet-connection/m-p/1857697#M21926 <P>Hiya <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/109860">@Martibarker</a>, thanks for getting in touch and a warm welcome to Plusnet!</P> <P>&nbsp;</P> <P>I'm really sorry for the slow start to our service! It looks like you now have an active connection, I am sorry for the delays. If you have any further queries at all, please do just let me know.</P> Fri, 18 Feb 2022 17:06:03 GMT https://community.plus.net/t5/My-Order/No-phone-or-internet-connection/m-p/1857697#M21926 LaurenB 2022-02-18T17:06:03Z https://community.plus.net/t5/My-Order/No-phone-or-internet-connection/m-p/1857726#M21927 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG>Moderators Note</STRONG><BR />This topic has been moved from ADSL Broadband to My Order.</DIV> Fri, 18 Feb 2022 19:59:01 GMT https://community.plus.net/t5/My-Order/No-phone-or-internet-connection/m-p/1857726#M21927 Strat 2022-02-18T19:59:01Z