https://community.plus.net/t5/My-Order/Router-Not-Delivered/m-p/1854812#M21768 <P>I upgraded my broadband plan and ordered a new router in December. The plan has come into effect, but I'm still waiting for the new router.</P> Thu, 03 Feb 2022 07:45:51 GMT psaleh 2022-02-03T07:45:51Z https://community.plus.net/t5/My-Order/Router-Not-Delivered/m-p/1854812#M21768 <P>I upgraded my broadband plan and ordered a new router in December. The plan has come into effect, but I'm still waiting for the new router.</P> Thu, 03 Feb 2022 07:45:51 GMT https://community.plus.net/t5/My-Order/Router-Not-Delivered/m-p/1854812#M21768 psaleh 2022-02-03T07:45:51Z https://community.plus.net/t5/My-Order/Router-Not-Delivered/m-p/1854926#M21783 <P>Hiya <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/109485">@psaleh</a>, thanks for getting in touch and for choosing to upgrade with us. I am sorry your router hasn't arrived. I'll get this sorted for you.</P> <P>&nbsp;</P> <P>It look like the order wasn't fully processed so I have just actioned that for you and it should be with you within the next 3-5 working days.</P> <P>&nbsp;</P> <P>I am really sorry about that and if you have any further queries at all, please let me know.</P> Thu, 03 Feb 2022 15:24:23 GMT https://community.plus.net/t5/My-Order/Router-Not-Delivered/m-p/1854926#M21783 LaurenB 2022-02-03T15:24:23Z