topic Re: New to broadband in My Order https://community.plus.net/t5/My-Order/New-to-broadband/m-p/1852119#M21575 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG>Moderators Note</STRONG><BR />This topic has been moved from ADSL Broadband to My Order.</DIV> Tue, 18 Jan 2022 10:24:14 GMT Strat 2022-01-18T10:24:14Z New to broadband https://community.plus.net/t5/My-Order/New-to-broadband/m-p/1852104#M21574 I had my phone line set up yesterday phone line is active does anyone know how long until broadband goes live? Tue, 18 Jan 2022 06:36:34 GMT https://community.plus.net/t5/My-Order/New-to-broadband/m-p/1852104#M21574 Lisaxx1 2022-01-18T06:36:34Z Re: New to broadband https://community.plus.net/t5/My-Order/New-to-broadband/m-p/1852119#M21575 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG>Moderators Note</STRONG><BR />This topic has been moved from ADSL Broadband to My Order.</DIV> Tue, 18 Jan 2022 10:24:14 GMT https://community.plus.net/t5/My-Order/New-to-broadband/m-p/1852119#M21575 Strat 2022-01-18T10:24:14Z Re: New to broadband https://community.plus.net/t5/My-Order/New-to-broadband/m-p/1852133#M21576 <P>Hey <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/109076">@Lisaxx1</a></P> <P>Thanks a lot for getting in touch. So upon sign up, your property wasn't registered in the Openreach database, which means we had to manually build it in, also known as a "bronze key order". When placing there types of orders, we can only provision a phone line, and can only place a broadband order once the phone service is up and running.</P> <P>The good news is, the broadband order has already been placed, and I can confirm that it'll be going live on 23/01/2022 at any point up to midnight.</P> <P>&nbsp;</P> Tue, 18 Jan 2022 10:53:27 GMT https://community.plus.net/t5/My-Order/New-to-broadband/m-p/1852133#M21576 adam945 2022-01-18T10:53:27Z