https://community.plus.net/t5/My-Order/Order-not-fulfilled/m-p/1851783#M21553 <P>I placed my order for fibre extra on 30/12/21. Initial live date was for 07/01/22.&nbsp;</P> <P>Which was pushed back to the 10/01/22. Which was a good thing because the router hadn't arrived.</P> <P>This was then pushed back to the 14/01/22 .The email said the engineer would need access to the premises in the morning.</P> <P>Waited in all morning and nothing. Called PN who said engineer does not need to visit but order would be completed on 14/01/22 as advised by Openreach.</P> <P>Still no activation.</P> <P>Help!</P> Sat, 15 Jan 2022 20:01:07 GMT shane25 2022-01-15T20:01:07Z https://community.plus.net/t5/My-Order/Order-not-fulfilled/m-p/1851783#M21553 <P>I placed my order for fibre extra on 30/12/21. Initial live date was for 07/01/22.&nbsp;</P> <P>Which was pushed back to the 10/01/22. Which was a good thing because the router hadn't arrived.</P> <P>This was then pushed back to the 14/01/22 .The email said the engineer would need access to the premises in the morning.</P> <P>Waited in all morning and nothing. Called PN who said engineer does not need to visit but order would be completed on 14/01/22 as advised by Openreach.</P> <P>Still no activation.</P> <P>Help!</P> Sat, 15 Jan 2022 20:01:07 GMT https://community.plus.net/t5/My-Order/Order-not-fulfilled/m-p/1851783#M21553 shane25 2022-01-15T20:01:07Z https://community.plus.net/t5/My-Order/Order-not-fulfilled/m-p/1851930#M21559 <P>I'm really sorry for the inconvenience caused here <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/64906">@shane25</a></P> <P>It looks like Openreach missed the initial activation date, which has meant we've had to re-appoint an engineer visit to get the fibre installation completed. Notes on our end now indicate that this is set to take place on Wednesday.</P> <P>&nbsp;</P> Mon, 17 Jan 2022 09:49:21 GMT https://community.plus.net/t5/My-Order/Order-not-fulfilled/m-p/1851930#M21559 adam945 2022-01-17T09:49:21Z