https://community.plus.net/t5/My-Order/Voucher/m-p/1841639#M20663 <P>Hiya <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/107726">@Samndoug</a>, thanks for getting in touch and welcome to Plusnet!</P> <P>&nbsp;</P> <P>I am sorry that you haven't yet received your email for the reward. It looks like to wrong code may have been applied to the account but having reviewed this further can see it was agreed.</P> <P>&nbsp;</P> <P>I will get this chased further with our Billing Team and will send you an update within the next 72 working hours.</P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 20 Nov 2021 20:02:23 GMT LaurenB 2021-11-20T20:02:23Z https://community.plus.net/t5/My-Order/Voucher/m-p/1841561#M20651 <P>Still not recieved an email regarding my voucher. Am I right that plusnet send me an email with a link to claim the voucher?</P> Sat, 20 Nov 2021 11:07:13 GMT https://community.plus.net/t5/My-Order/Voucher/m-p/1841561#M20651 Samndoug 2021-11-20T11:07:13Z https://community.plus.net/t5/My-Order/Voucher/m-p/1841639#M20663 <P>Hiya <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/107726">@Samndoug</a>, thanks for getting in touch and welcome to Plusnet!</P> <P>&nbsp;</P> <P>I am sorry that you haven't yet received your email for the reward. It looks like to wrong code may have been applied to the account but having reviewed this further can see it was agreed.</P> <P>&nbsp;</P> <P>I will get this chased further with our Billing Team and will send you an update within the next 72 working hours.</P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 20 Nov 2021 20:02:23 GMT https://community.plus.net/t5/My-Order/Voucher/m-p/1841639#M20663 LaurenB 2021-11-20T20:02:23Z