https://community.plus.net/t5/My-Order/Upgraded-to-fibre-but-no-router/m-p/1841067#M20595 Hi I've just recieved an email stating my fibre is now active but I've still not recieved my new router for fibre can anyone tell me what I should do now Thu, 18 Nov 2021 10:55:37 GMT bertz 2021-11-18T10:55:37Z https://community.plus.net/t5/My-Order/Upgraded-to-fibre-but-no-router/m-p/1841067#M20595 Hi I've just recieved an email stating my fibre is now active but I've still not recieved my new router for fibre can anyone tell me what I should do now Thu, 18 Nov 2021 10:55:37 GMT https://community.plus.net/t5/My-Order/Upgraded-to-fibre-but-no-router/m-p/1841067#M20595 bertz 2021-11-18T10:55:37Z https://community.plus.net/t5/My-Order/Upgraded-to-fibre-but-no-router/m-p/1841137#M20600 <P>Hi <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/107711">@bertz</a>,</P> <P>I'm sorry to hear about that. When you'd upgraded to Fibre, do you remember what contract you'd taken out? Please send me a DM and I'll be happy to take a further look into this with you <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> Thu, 18 Nov 2021 14:10:17 GMT https://community.plus.net/t5/My-Order/Upgraded-to-fibre-but-no-router/m-p/1841137#M20600 TheMightyAJ 2021-11-18T14:10:17Z