https://community.plus.net/t5/My-Order/No-progress-on-my-order/m-p/1832133#M20160 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>I made an order for plus net broadband on 26th September. The email says it should take 2-4 days to get the phone line activated and then a further week from there.</P><P>&nbsp;</P><P>8 working days later I still don't have an active phone line or an update on my order.</P><P>&nbsp;</P><P>Please could I request an update on what is going on currently?</P><P>&nbsp;</P><P>Thanks</P> Wed, 06 Oct 2021 17:46:27 GMT yp0237892 2021-10-06T17:46:27Z https://community.plus.net/t5/My-Order/No-progress-on-my-order/m-p/1832133#M20160 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>I made an order for plus net broadband on 26th September. The email says it should take 2-4 days to get the phone line activated and then a further week from there.</P><P>&nbsp;</P><P>8 working days later I still don't have an active phone line or an update on my order.</P><P>&nbsp;</P><P>Please could I request an update on what is going on currently?</P><P>&nbsp;</P><P>Thanks</P> Wed, 06 Oct 2021 17:46:27 GMT https://community.plus.net/t5/My-Order/No-progress-on-my-order/m-p/1832133#M20160 yp0237892 2021-10-06T17:46:27Z https://community.plus.net/t5/My-Order/No-progress-on-my-order/m-p/1832183#M20161 <P>Thanks for your post <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/106518">@yp0237892</a> and welcome to our Community Forums.</P> <P>I'm really sorry for the delay with your order.</P> <P>It looks like this wasn't picked up the usual way due to the type of line that was active at your address.</P> <P>I've now progressed the order and we should be able to provide an update within 24-48 hours.</P> Thu, 07 Oct 2021 09:42:59 GMT https://community.plus.net/t5/My-Order/No-progress-on-my-order/m-p/1832183#M20161 Gandalf 2021-10-07T09:42:59Z