topic Re: Moving Home in My Order

Moving Home

Owenb24 — Thu, 09 Sep 2021 17:19:22 GMT

Me and my partner have recently moved in to our new flat. We did not have internet before as we both lived with our parents. I ordered on the 3rd September but did not receive a confirmation email however payment has come out of my bank account. Does anyone know how long delivery will take or if I can contact them about this?

Re: Moving Home

dvorak — Thu, 09 Sep 2021 20:14:46 GMT

If you sign into the member centre and then click this link https://www.plus.net/wizard/?p=search&view_by=30days&from=dd%2Fmm%2Fyy&to=dd%2Fmm%2Fyy there might be some information on some closed (or open) tickets.

Re: Moving Home

Owenb24 — Fri, 10 Sep 2021 00:13:44 GMT

I cannot sign in as I did not get a confirmation and it says my email/username and password is unrecognised.

Re: Moving Home

Gandalf — Sun, 12 Sep 2021 15:34:51 GMT

Welcome to our community forums @Owenb24

It looks like you've tried signing up again which has gone through this time and we're updating you on the progress.

Let us know if you need any further help.