topic Re: Not activated in My Order

Not activated

borry890 — Thu, 09 Sep 2021 13:04:44 GMT

Hi, my internet is due to be activated today, I understand it’s up to midnight tonight, however I haven’t had an email or text to let me know what’s going on, will it be on today or not? I have tried live help and got no where.

Thank you

Re: Not activated

jab1 — Thu, 09 Sep 2021 16:01:56 GMT

@borry890 My best suggestion is to hold off doing anything until tomorrow, then try your connection fairly early in the morning. If you still can't get on line, post back and someone will have a look for you.

I note you have already posted in the Fibre board - ignore this.

Re: Not activated

dvorak — Thu, 09 Sep 2021 16:06:28 GMT

Moderators Note

This topic has been moved from ADSL Broadband to My Order

Re: Not activated

Gandalf — Sun, 12 Sep 2021 14:59:28 GMT

Hi @borry890

It looks like we activated your account early evening on Thursday and you've been up and running since then.

Let us know if there's anything else you'd need help with.