topic Re: Router delivery update in My Order

Router delivery update

itsdanhind — Thu, 03 Jun 2021 13:51:38 GMT

Hi,

We have placed an order for our new flat, we're due to go online next week. I was wondering how routers are delivered as we likely won't be in to answer the door (unless we are given a specified delivery slot). Can we redirect them to a different property or if we miss the delivery will it be left somewhere for us?

Thanks,

Dan

Re: Router delivery update

jab1 — Thu, 03 Jun 2021 14:23:33 GMT

@itsdanhind Welcome to the forums. The package is so designed to fit through a normal letterbox, and is not signed for (normal 1st. class Royal Mail delivery), so you should be OK

Re: Router delivery update

itsdanhind — Thu, 03 Jun 2021 14:29:32 GMT

Hm, I'm not sure that our new flat's letter box will be big enough judging by the dimensions of the router I found online.

Re: Router delivery update

Gandalf — Thu, 03 Jun 2021 14:33:10 GMT

Welcome aboard @itsdanhind

If you miss the delivery or the router won't go through your letter box, the postie should leave one of those 'sorry we missed you' cards to collect from the sorting office or arrange a redelivery.

I can send the router to another address though if you'd want, feel free to PM me the address.

Re: Router delivery update

itsdanhind — Thu, 03 Jun 2021 17:45:52 GMT

Okay PM sent

Re: Router delivery update

Gandalf — Fri, 04 Jun 2021 07:09:03 GMT

Thanks Dan. I've just done this now and PM'd you back