topic Re: Jellyfin Server setup need Plusnet to remove CGNAT in My Router

Jellyfin Server setup need Plusnet to remove CGNAT

Danweedyreed — Fri, 14 Aug 2026 08:47:53 GMT

Hello,

I'm trying to setup my jellyfin server so that it can be accessed by myself externally. I'm told that my Router IP address is "behind CGNAT by default" and this is causing the issue with me being able to access the server externally. Can i ask that the CGNAT be removed from my router/account? I don't know if this is the correct forum or place to request this so if it's not could someone direct me to the correct place to address this.

Thanks,
Danweedyreed

Re: Jellyfin Server setup need Plusnet to remove CGNAT

Dan_the_Van — Fri, 14 Aug 2026 08:52:13 GMT

@Danweedyreed

Who ever told you that plusnet use a CGNAT IP address have given you the wrong information.

Your public IP Address comes from a Dynamic address pool which may or not change after a router reboot.

Re: Jellyfin Server setup need Plusnet to remove CGNAT

jab1 — Fri, 14 Aug 2026 08:55:37 GMT

@Danweedyreed I don't know who told you your router was '"behind CGNAT by default" , but they are talking rubbish - PN do not use CGNAT.