topic Re: Link to Royal Mail to return my old plusnet hub onerouter in My Router https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055314#M45047 <P>As&nbsp;<a href="https://community.plus.net/t5/user/viewprofilepage/user-id/107337">@PhilipHeyes</a>&nbsp; says, it works.</P> Tue, 11 Aug 2026 16:45:35 GMT jab1 2026-08-11T16:45:35Z Link to Royal Mail to return my old plusnet hub onerouter https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055277#M45035 <P>I followed the link through to R M to print a label to return as I have been requested to do but having filled in the&nbsp; form and clicked on the link to make a label. Nothing happens.&nbsp; Am I dong something wrong ?&nbsp; Have others had the same thing happen?</P> Tue, 11 Aug 2026 13:39:01 GMT https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055277#M45035 Freshfieldroad 2026-08-11T13:39:01Z Re: Link to Royal Mail to return my old plusnet hub onerouter https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055280#M45036 <P>I tried this link it looked to be working : <BR /><BR /><A href="https://www.royalmail.com/track-my-return#/details/2886" target="_blank" rel="noopener">https://www.royalmail.com/track-my-return#/details/2886</A></P> <P>&nbsp;</P> <P>[edit] It did work I now have an email with a QR code attached for the Post Office to print the label <BR />and also attached a PDF will a full Pre Paid Postage label to print and attach to a package.</P> Tue, 11 Aug 2026 13:53:28 GMT https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055280#M45036 PhilipHeyes 2026-08-11T13:53:28Z Re: Link to Royal Mail to return my old plusnet hub onerouter https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055281#M45037 <P>Is your printer switched on/connected?</P> Tue, 11 Aug 2026 13:46:42 GMT https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055281#M45037 jab1 2026-08-11T13:46:42Z Re: Link to Royal Mail to return my old plusnet hub onerouter https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055312#M45046 <P>Yes it is on and connected to my HP smart App</P> Tue, 11 Aug 2026 16:32:16 GMT https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055312#M45046 Freshfieldroad 2026-08-11T16:32:16Z Re: Link to Royal Mail to return my old plusnet hub onerouter https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055314#M45047 <P>As&nbsp;<a href="https://community.plus.net/t5/user/viewprofilepage/user-id/107337">@PhilipHeyes</a>&nbsp; says, it works.</P> Tue, 11 Aug 2026 16:45:35 GMT https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055314#M45047 jab1 2026-08-11T16:45:35Z Re: Link to Royal Mail to return my old plusnet hub onerouter https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055316#M45048 <P>Well it clearly doesn't work for me !&nbsp; I have checked my spam and nothing in my emails!&nbsp; For some reason the !" create a label" button doesn't do anything.&nbsp; I put in my postal address as found on the drop down link but it leaves the top line blank - very odd!</P> Tue, 11 Aug 2026 17:00:39 GMT https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055316#M45048 Freshfieldroad 2026-08-11T17:00:39Z Re: Link to Royal Mail to return my old plusnet hub onerouter https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055317#M45049 <P>It worked for me in Firefox.&nbsp;&nbsp; The email arrived quite promptly.</P> Tue, 11 Aug 2026 17:05:37 GMT https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055317#M45049 PhilipHeyes 2026-08-11T17:05:37Z Re: Link to Royal Mail to return my old plusnet hub onerouter https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055318#M45050 <P>I found I had to have two attempts at getting it to accept the address. If it doesn't accept that, then it won't generate either the label print option, or the email.</P> Tue, 11 Aug 2026 17:06:17 GMT https://community.plus.net/t5/My-Router/Link-to-Royal-Mail-to-return-my-old-plusnet-hub-onerouter/m-p/2055318#M45050 jab1 2026-08-11T17:06:17Z