VPN connection not working

Jakeyboy — Fri, 24 Jul 2026 18:52:26 GMT

Hi all.

I have switched over to PlusNet today from BT. I have a VPN client running on Router A (the router that has switched to PlusNet) and a VPN server running on Router B at another location. Up until the switch these two routers were communicating fine over OpenVPN on a UDP protocol and a non-standard port. The server uses DDNS and I haven't had a problem until today. I can still connect to the server using my phone using mobile data but I can not connect to it when on Router A's WiFi or from Router A direct. I have tried changing the port to a standard one, tried changing the Router A's DNS, and the MTU packet rate. I've changed NAT passthrough settings. Non of it makes a difference. Does PlusNet have issues with UDP and is it worth changing to TCP? Both routers are ASUS if that helps?

Thanks.

Re: VPN connection not working

Baldrick1 — Fri, 24 Jul 2026 20:03:49 GMT

Moderator's note:
Thread moved from Broadband to My Router

topic VPN connection not working in My Router

VPN connection not working

Re: VPN connection not working