BT smarthub2 query

arbeeuk — Mon, 08 Dec 2025 12:56:19 GMT

Just switched to Plusnet from BT. today, Everything working perfectly with my BTsmarthub2 router.

My query is - does BTsmarthub 2 still get updates etc automatically?.

Re: BT smarthub2 query

Dan_the_Van — Mon, 08 Dec 2025 14:53:10 GMT

I believe it will still receive updates, but I doubt they would be relevant for a plusnet connection.

If you take a look at the event.log on the hub, likely location >Advanced settings >Technical log >Event log

If there is a category "TR069 or CWMP" look there is see if there are any successful connection message to the CWMP server.

For a Hub two they read, start from the bottom line.

22:42:02, 29 Oct. CWMP: HDM socket closed successfully. 22:42:02, 29 Oct. CWMP: HTTP authentication success from pbthdm.x.x.x 22:42:02, 29 Oct. CWMP: HDM socket opened successfully. 22:42:02, 29 Oct. CWMP: session completed successfully 22:42:02, 29 Oct. CWMP: HDM socket closed successfully. 22:42:02, 29 Oct. CWMP: HTTP authentication success from pbthdm.x.x.x 22:42:01, 29 Oct. CWMP: HDM socket opened successfully. 22:42:01, 29 Oct. CWMP: HDM socket opened successfully. 22:42:01, 29 Oct. CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username 22:42:01, 29 Oct. CWMP: Session start now, server: https://pbthdm.x.x.x, Event code: 2 PERIODIC 22:42:01, 29 Oct. CWMP: Initializing transaction for event code 2 PERIODIC

The above message code 2 PERIODIC are for an active connection CWMP/TR069 "I am here messages" they should repeat every 24 hours but not necessarily at the same time of my example

If you're not sure copy/paste a log entry example from your hub.

Re: BT smarthub2 query

arbeeuk — Mon, 08 Dec 2025 17:31:36 GMT

Thanks for the quick response.

The hub has the latest firmware (april 2025) so I will see how things go for a while.

topic BT smarthub2 query in My Router

BT smarthub2 query

Re: BT smarthub2 query

Re: BT smarthub2 query