https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031320#M43556 <P>I dare say that's true but it doesn't really answer my question.</P> Sat, 06 Dec 2025 12:20:28 GMT Red_devil 2025-12-06T12:20:28Z https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031318#M43554 <P>As per the title my partner's hairdryer exploded last night, tripping the fuse on our upstairs ring, When we reconnected the plusnet router no longer powered on. I'm back online with an old router that I've managed to configure but would prefer to have an up to date Plusnet one.</P> <P>I'm 6 months into a 24 month contract and anoyingly didn't bother with the router upgrade at renewal. Am I able to request one now and if so how do I go about it please?</P> Sat, 06 Dec 2025 11:52:24 GMT https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031318#M43554 Red_devil 2025-12-06T11:52:24Z https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031319#M43555 <P>The PSU or Router was ready to fail and the unexpected power cut provided an event to exposed it.</P> Sat, 06 Dec 2025 12:04:22 GMT https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031319#M43555 PhilipHeyes 2025-12-06T12:04:22Z https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031320#M43556 <P>I dare say that's true but it doesn't really answer my question.</P> Sat, 06 Dec 2025 12:20:28 GMT https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031320#M43556 Red_devil 2025-12-06T12:20:28Z https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031321#M43557 <P>You could pick up the phone now and request a replacement for a failed router.</P> Sat, 06 Dec 2025 12:27:07 GMT https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031321#M43557 PhilipHeyes 2025-12-06T12:27:07Z https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031322#M43558 <P>Ah right - it's a phone up job then.</P> <P>That's what I was asking really.</P> <P>Bit surprising these days to not be able to request it online.</P> <P>Thanks</P> Sat, 06 Dec 2025 12:30:10 GMT https://community.plus.net/t5/My-Router/Partner-s-Hairdryer-Blew-Up-My-Router/m-p/2031322#M43558 Red_devil 2025-12-06T12:30:10Z