topic Re: Help, please; Plusnet Hub Two causing a misery in My Router

Help, please; Plusnet Hub Two causing a misery

rodneymf — Wed, 01 Oct 2025 07:17:28 GMT

Finally went to FTTP yesterday which necessitated moving from Hub One to Hub Two. Since when my life has become a misery! Whilst the router settings show my NAS, printer and android phone on the list of attached devices, I can't find my NAS using windows explorer so it won't connect to exchange files, I can't get my printer to talk to my computer and I can't sync my calendar on my computer with my mobile. Can anybody help, please?

Rodney

Re: Help, please; Plusnet Hub Two causing a misery

jab1 — Wed, 01 Oct 2025 07:29:52 GMT

@rodneymf In the case of your printer, that needs to be returned to factory settings and allowed to pick up the new Hubs credentials - search 'reset printer.

Sorry I can't help with the other issues, but, again,using your search engine of choice, you should be able to find the required help.

Re: Help, please; Plusnet Hub Two causing a misery

Dan_the_Van — Wed, 01 Oct 2025 07:54:43 GMT

@rodneymf

You didn't mention which windows version you are using.

With windows 10/11 the PC will detect a new network and have likely changed the network to a 'Public Network'

Try changing to 'Private network' to see if that helps.

Re: Help, please; Plusnet Hub Two causing a misery

rodneymf — Wed, 01 Oct 2025 08:43:09 GMT

@Dan_the_Van

Thanks so much for this. PC on Windows 11 and the situation appears to have been exactly as you suspected. Changed to a private network and the printer popped out the document I had tried to print. Other things appear to be working as well. I can breath again.

Rodney