topic Re: TPLINK range extender internet drop outs in My Router

TPLINK range extender internet drop outs

insussex — Tue, 06 May 2025 22:59:06 GMT

All of a sudden my range extender keeps losing internet.

Tried another and the same issue.

Has anything been changed in the hub recently?

Re: TPLINK range extender internet drop outs

wncfc — Wed, 07 May 2025 07:49:57 GMT

I'm using mine as an access point and it is doing the same - reporting no internet intermittently but then re-connecting.

Re: TPLINK range extender internet drop outs

Tina11192 — Thu, 08 May 2025 14:01:06 GMT

Hi @insussex thank you for reaching out on our Community Forum and thank you for taking my call.

Further to our conversation, I will call you again tomorrow around this time to do further troubleshooting as the testing didn't pick up any issues with the line.

Re: TPLINK range extender internet drop outs

Tina11192 — Thu, 08 May 2025 14:09:59 GMT

@wncfc thank you for taking my call and for reaching out regarding an issue with the connection.

As discussed, there are no detected faults with the line or network, it seems that the extender might need to be reset. As this is third party equipment, I would suggest to have any instructions handy so that the device is set up accordingly.

Thank you again for your time, please let us know if there's anything else we may look into for you