https://community.plus.net/t5/My-Router/Returning-Old-Router/m-p/2002908#M41401 <P>Thanks very much for the information on this and confirming what I thought.&nbsp;</P> Fri, 21 Mar 2025 14:49:50 GMT dfod 2025-03-21T14:49:50Z https://community.plus.net/t5/My-Router/Returning-Old-Router/m-p/2002819#M41399 <P>Hello all,</P><P>I recently received my Hub upgrade and I was wondering about a simple matter really. Do I need to send EVERYTHING that came in the box with old router or just the router itself in a Jiffy bag or similar package?</P><P>Thank you for any help.&nbsp;</P> Fri, 21 Mar 2025 08:39:46 GMT https://community.plus.net/t5/My-Router/Returning-Old-Router/m-p/2002819#M41399 dfod 2025-03-21T08:39:46Z https://community.plus.net/t5/My-Router/Returning-Old-Router/m-p/2002828#M41400 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/145155">@dfod</a> details on returning routers are here <A href="https://www.plus.net/help/broadband/returns/" target="_blank">https://www.plus.net/help/broadband/returns/</A></P> <P>You only really need to return the router and psu. Cables etc can be useful to retain.</P> <P>If you got your original router before 1 Feb 2024 then you don't HAVE to return it. If its still working it may be useful as a spare.</P> Fri, 21 Mar 2025 10:00:41 GMT https://community.plus.net/t5/My-Router/Returning-Old-Router/m-p/2002828#M41400 MisterW 2025-03-21T10:00:41Z https://community.plus.net/t5/My-Router/Returning-Old-Router/m-p/2002908#M41401 <P>Thanks very much for the information on this and confirming what I thought.&nbsp;</P> Fri, 21 Mar 2025 14:49:50 GMT https://community.plus.net/t5/My-Router/Returning-Old-Router/m-p/2002908#M41401 dfod 2025-03-21T14:49:50Z