topic Re: Devices choose lower 2.4ghz and not 5ghz in My Router https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001398#M41257 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/144984">@kbpharveyplus</a>&nbsp;</P> <P>This suggests that you have moved the 2.4GHz channel to a congested one, likely reducing its range/speed.</P> <P>Are your other 2.4GHz devices still working as before?</P> <P>Are you getting any faster speed on the devices now running on the 5GHz band?</P> Sat, 08 Mar 2025 14:20:58 GMT Baldrick1 2025-03-08T14:20:58Z Devices choose lower 2.4ghz and not 5ghz https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001374#M41251 One my Plusnet two router with dual band, I've noticed that devices are automatically connecting to 2.4ghz and not 5ghz<BR /><BR />Is there any way I can stop devices choosing the lower, slower band? Sat, 08 Mar 2025 12:16:25 GMT https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001374#M41251 kbpharveyplus 2025-03-08T12:16:25Z Re: Devices choose lower 2.4ghz and not 5ghz https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001376#M41252 <P>Are the devices 5Ghz capable? How far away from the Hub are they, and are there obstructions in the way. 5Ghz only works reliably over relatively short unobstructed distances. </P> Sat, 08 Mar 2025 12:23:58 GMT https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001376#M41252 jab1 2025-03-08T12:23:58Z Re: Devices choose lower 2.4ghz and not 5ghz https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001382#M41253 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/144984">@kbpharveyplus</a>&nbsp;</P> <P>Do ANY of your devices need 2.4GHz to operate ?</P> <P>If not you could go in to your Hub Two configuration and simply switch off the 2.4GHz band.</P> <P>To try that, watch this video where the relevant control is shown at time <STRONG>1:20</STRONG> - <A href="https://www.youtube.com/watch?v=Fzk0oRp9zuk&amp;t=1s" target="_self">Changing your Hub Two wireless settings</A>&nbsp;</P> <P>.</P> Sat, 08 Mar 2025 12:46:33 GMT https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001382#M41253 outcast 2025-03-08T12:46:33Z Re: Devices choose lower 2.4ghz and not 5ghz https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001388#M41254 Yes I have some WiFi plugs and bulbs that need 2.4ghz<BR /><BR />I temporarily switched off and the affected devices (eg. my phone)now use 5ghz so it shows that they can connect to 5ghz something is pushing them on to 2.4<BR /><BR />However I need 2.4 for plugs and bulbs Sat, 08 Mar 2025 13:10:11 GMT https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001388#M41254 kbpharveyplus 2025-03-08T13:10:11Z Re: Devices choose lower 2.4ghz and not 5ghz https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001389#M41255 Yes they are<BR /><BR />When I switch off 2.4, they connect to 5ghz<BR /><BR />But o need 2.4 for plugs and bulbs Sat, 08 Mar 2025 13:10:55 GMT https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001389#M41255 kbpharveyplus 2025-03-08T13:10:55Z Re: Devices choose lower 2.4ghz and not 5ghz https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001390#M41256 I've resolved this now<BR /><BR />I noticed 2.4ghz was set to "smart channel" (channel1)<BR /><BR />I manually moved this to channel 11 and now affected devices now connect to 5ghz Sat, 08 Mar 2025 13:12:59 GMT https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001390#M41256 kbpharveyplus 2025-03-08T13:12:59Z Re: Devices choose lower 2.4ghz and not 5ghz https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001398#M41257 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/144984">@kbpharveyplus</a>&nbsp;</P> <P>This suggests that you have moved the 2.4GHz channel to a congested one, likely reducing its range/speed.</P> <P>Are your other 2.4GHz devices still working as before?</P> <P>Are you getting any faster speed on the devices now running on the 5GHz band?</P> Sat, 08 Mar 2025 14:20:58 GMT https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001398#M41257 Baldrick1 2025-03-08T14:20:58Z Re: Devices choose lower 2.4ghz and not 5ghz https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001403#M41258 Yes 2.4 devices seem fine <BR />5ghz are working great now, previously 80mbos now 300mbps (same as wired) Sat, 08 Mar 2025 14:41:18 GMT https://community.plus.net/t5/My-Router/Devices-choose-lower-2-4ghz-and-not-5ghz/m-p/2001403#M41258 kbpharveyplus 2025-03-08T14:41:18Z