topic Re: New FTTP 500Mbps in My Router

New FTTP 500Mbps

MrPork — Sun, 02 Mar 2025 12:20:16 GMT

Installation went well on Friday 28th, all up and running.

However, I'm only seeing about 93Mbps when speed testing on various sites although one did hit 435Mbs.

I'm using my old Billion 7800DXL router, should I replace this or does the system take time to train?

Re: New FTTP 500Mbps

bmc — Sun, 02 Mar 2025 12:23:41 GMT

@MrPork

Full Fibre does not need time to train.

Have you checked what sppeds your router is capable of?

Testing is best done using a wired connection. WiFi will top out at around 400 I believe.

Brian

Re: New FTTP 500Mbps

MrPork — Sun, 02 Mar 2025 12:33:31 GMT

Morning.

PC is connected through Ethernet. My router does do fibre but not sure what speed.

1Gbps!

Re: New FTTP 500Mbps

bill888 — Sun, 02 Mar 2025 12:56:48 GMT

fwiw

400 mbps ewan at best? This router is from 2013 !

http://billion.uk.com/forum/viewtopic.php?t=3016

Did you not get a Hub 2 from Plusnet?

Re: New FTTP 500Mbps

outcast — Sun, 02 Mar 2025 12:57:48 GMT

@MrPork wrote:

... I'm only seeing about 93Mbps when speed testing on various sites

Have you checked the speed rating printed on your ethernet cables ? (both from router to ONT, and to the PC)

"CAT5" is usually restricted to 100Mb, whereas "CAT5e" should give you 1Gb, or "CAT6" up to 10Gb.

Re: New FTTP 500Mbps

MrPork — Sun, 02 Mar 2025 13:04:09 GMT

Agreed it is old junk but its good for 1Gbps, thought I did tick for new box but it never appeared!

Re: New FTTP 500Mbps

MrPork — Sun, 02 Mar 2025 13:08:49 GMT

Cable from OpenWound box to router is CAT5e all other cables are CAT5E & CAT8.

Re: New FTTP 500Mbps

MisterW — Sun, 02 Mar 2025 13:13:22 GMT

but its good for 1Gbps

@MrPork it might have ports that are physicallly capable of 1Gb BUT it doesnt have sufficient processing power to route >400Mb from WAN to LAN. It was fine with an FTTC connection where the WAN speed was max 80Mb but it wont cope with an FTTP connection above 400Mb

Re: New FTTP 500Mbps

bmc — Sun, 02 Mar 2025 13:50:00 GMT

@MrPork

If none, give them a phone and ask for one - for £6.99 p&p it's worth it, even just as a backup. However, in your case you'd be able to test the connection using a different router to see if that makes a difference.

Brian

Re: New FTTP 500Mbps

outcast — Sun, 02 Mar 2025 14:09:26 GMT

@MrPork

You could test whether it is your router, or the incoming fibre connection, as being the 'speed' problem,

by connecting your PC (with an ethernet cable) directly to the ONT (instead of the router),

then configure your PC's network port to use PPPoE (instead of DHCP) - and enter your Plusnet login credentials.

You should then (on that PC only) be able to perform speed tests to verify the expected 500/75Mbps full fibre speed.

If you still have speed problems doing that, then possibly there might be an issue with your PCs capabilities, or limited by something like anti-virus, etc, or the speed test results might indicate that your full fibre has been provisioned on a lower speed tier ?.

Re: New FTTP 500Mbps

MrPork — Sun, 02 Mar 2025 16:08:50 GMT

Plugged laptop directly into OpenWound box and I get approx 315Mbs.

Looks like Billion is heading for the bin!

Thanks for the help guys.

Re: New FTTP 500Mbps

outcast — Sun, 02 Mar 2025 16:18:40 GMT

@MrPork - What UPLOAD speed did you get doing the directly connected speed testing ?

While directly connected to the ONT, can you run this speed test - https://www.waveform.com/tools/bufferbloat

and then paste the "Share Your Results:" URL (found under the test results), in to your forum reply.

Re: New FTTP 500Mbps

MrPork — Sun, 02 Mar 2025 16:51:42 GMT

Novel! results attached.

Re: New FTTP 500Mbps

outcast — Sun, 02 Mar 2025 17:31:04 GMT

@outcast wrote:

... paste the "Share Your Results:" URL (found under the test results), in to your forum reply.

I meant for you to post the results URL as a link, or as plain text, within the main body of your reply, not as an attachment.

Anyway, the .csv file indicates that your UPLOAD speed was 72Mbps which is consistent with 75Mbps upload speed associated with the 500Mbps package.

However, your download speed test of 250Mbps suggests that your laptop is incapable of making use of the 500Mbps tier that you're paying for.

Is the laptop the fastest computer you have ?, if so you'll be paying over the odds compared to say the 300Mbps package, for the capability of your home devices.

Re: New FTTP 500Mbps

MrPork — Sun, 02 Mar 2025 17:36:20 GMT

Win 11 laptop with 1G ethernet.

Re: New FTTP 500Mbps

outcast — Sun, 02 Mar 2025 17:41:39 GMT

Does the laptop's CPU utilisation hit 100% when doing any speed test ?, as something is limiting it's network throughput !

Re: New FTTP 500Mbps

MrPork — Sun, 02 Mar 2025 18:31:34 GMT

Just been fiddling with Billion router & it appears the ethernet ports are only rated for 100Mbs!

Re: New FTTP 500Mbps

outcast — Sun, 02 Mar 2025 19:12:06 GMT

@MrPork wrote:

Just been fiddling with Billion router & it appears the ethernet ports are only rated for 100Mbs!

Why do you think that ?

The spec says four 1Gb ports, and on the back of the unit under the ports it says "Gigabit Ethernet"

What with your laptop also failing to achieve 500Mbps when directly connected, this still sounds like dodgy cables.

What colour are the front panel Ethernet 1,2,3,4 LEDs when you have a cable plugged in to your laptop's network port ?

Re: New FTTP 500Mbps

outcast — Sun, 02 Mar 2025 19:04:04 GMT

@MisterW wrote:

but its good for 1Gbps

@MrPork it might have ports that are physicallly capable of 1Gb BUT it doesnt have sufficient processing power to route >400Mb from WAN to LAN. It was fine with an FTTC connection where the WAN speed was max 80Mb but it wont cope with an FTTP connection above 400Mb

@MisterW

The Billion 7800DXL isn't VDSL capable, but was a very good ADSL2+ modem/router.

Your point is even more valid !.

Re: New FTTP 500Mbps

outcast — Sun, 02 Mar 2025 19:24:00 GMT

@MrPork

What version of firmware is your 7800DXL running ?

It can be found as "Software Version" on the page that looks like this -