topic Re: Ubiquiti FTTP/Full Fibre connectivity question in My Router

Ubiquiti FTTP/Full Fibre connectivity question

shardlojik — Sat, 18 Jan 2025 15:00:41 GMT

Hello. If all goes to plan in the near future I'll be getting FTTP/Full Fibre and for various reasons I need to up my WiFi game. A few of my friends have Ubiquiti kit and seem quite happy, so I thought I may join them.

I've been doing a bit of research and I guess I'll be looking at something like UniFi Express or Cloud Gateway with an AP/switch/etc where needed (as Dream Routers seem to be mythicaly rare). I believe they do PPPoE, but do they connect straight to the Openreach ONT, or would I have to do something involving the PlusNet Hub?

Re: Ubiquiti FTTP/Full Fibre connectivity question

MisterW — Sat, 18 Jan 2025 15:05:45 GMT

but do they connect straight to the Openreach ONT, or would I have to do something involving the PlusNet Hub?

@shardlojik as along as they can be configured for PPPoE, then connect straight to the ONT

Re: Ubiquiti FTTP/Full Fibre connectivity question

outcast — Sat, 18 Jan 2025 16:00:21 GMT

@shardlojik wrote:

I've been doing a bit of research and I guess I'll be looking at something like UniFi ...

The YouTube channel "CrossTalk Solutions" has a lot of useful videos on Ubiquiti kit,

this video might be a good place to start from - UniFi Basics: Start the Right Way Without Breaking the Bank!

Re: Ubiquiti FTTP/Full Fibre connectivity question

mrwizard — Sat, 18 Jan 2025 17:13:45 GMT

I am looking at doing the same once I have FTTP. It seems that you just need the equipment below (at least this is what I am going to get):

Unifi Cloud Gateway Max

Unifi U7 Pro Access Point

Unfit PoE Injector to power the AP as my switch does not do PoE.

Re: Ubiquiti FTTP/Full Fibre connectivity question

shardlojik — Sun, 19 Jan 2025 11:45:43 GMT

I was doing some research yesterday and I pretty much came up with the same kit list (I may add in a further switch, depends on whwer I can get cabling to go). Nice to know I'm on the right track, thanks!

Re: Ubiquiti FTTP/Full Fibre connectivity question

mrwizard — Sun, 19 Jan 2025 12:35:30 GMT

I am planning on putting 1 ap in one of the indicated locations and am hoping it will cover the whole flat which is 90m2 as the ubiquiti access points say they cover 140m2

Re: Ubiquiti FTTP/Full Fibre connectivity question

bugs — Thu, 13 Feb 2025 10:35:08 GMT

I have the Unifi Cloud Gateway Max router that I want to connect straight to the ONT, I have tried configuring it as per PN instructions using PPPoE with Username and Password, VLAN 101 but still 'no internet'. Has anyone managed to get this setup working please? I am at a loss as to what else I can try

Re: Ubiquiti FTTP/Full Fibre connectivity question

MisterW — Thu, 13 Feb 2025 10:45:17 GMT

VLAN 101

@bugs No, you need VLAN disabled. Any VLAN ID requirement is handled by the ONT.

The settings you need are the ones in the section 'What settings should I use for a fibre router thats connected to a BT Openreach modem?' from here https://www.plus.net/help/broadband/broadband-connection-settings/

Re: Ubiquiti FTTP/Full Fibre connectivity question

bugs — Thu, 13 Feb 2025 10:42:19 GMT

I have also tried that with the same outcome

Re: Ubiquiti FTTP/Full Fibre connectivity question

MisterW — Thu, 13 Feb 2025 10:48:53 GMT

Have you got the username correct ? it should be <youraccountname>@plusdsl.net and the password is the one used to access the member centre at https://www.plus.net/member-centre/login

I've used my own router for some time now, both on FTTC and currently running Openwrt with FTTP , connected directly to the ONT and it works just fine.

Re: Ubiquiti FTTP/Full Fibre connectivity question

bugs — Thu, 13 Feb 2025 10:54:19 GMT

Yes, I checked with PN support that I am using the correct details

Re: Ubiquiti FTTP/Full Fibre connectivity question

MisterW — Thu, 13 Feb 2025 11:02:27 GMT

@bugs is this a new FTTP connection ? have you got a Plusnet Hub 2 and does that get a connection ?

You can confirm the correct details yourself by logging in to the member centre via the link I gave above (note you dont need the @plusdsl.net for the member centre )

Re: Ubiquiti FTTP/Full Fibre connectivity question

mrwizard — Thu, 13 Feb 2025 12:55:05 GMT

I have not tried to use my cloud gateway yet as I am still waiting for my fibre to be installed.

@bugs Do you have the cable from the ONT box in the WAN port on the cloud gateway?

Re: Ubiquiti FTTP/Full Fibre connectivity question

bugs — Thu, 13 Feb 2025 17:20:41 GMT

Yes, I tried that initially but as I lose internet I am now trying with Hub2 plugged into the ONT and the Lan port1 into the Cloud Gateway WAN so that I still have internet

Re: Ubiquiti FTTP/Full Fibre connectivity question

bugs — Thu, 13 Feb 2025 17:28:10 GMT

Ive had the FTTP for a long time and haven't had any problems with the hub2 and I have checked the username and password. It's so frustrating because I configured all my unifi equipment whle still connecting through the hub2 and am really pleased with unifi, Ive got a 16 port switch ( 8 with POE) U6+ access point Cameras and a PVR. All is exceptionally brilliant but as soon I try to put the hub2 into bridge mode or connect directly to the Gateway I get the 'NO INTERNET' message

Re: Ubiquiti FTTP/Full Fibre connectivity question

bugs — Thu, 13 Feb 2025 17:30:53 GMT

Because I set it all up before I did a factory reset on the Cloud Gateway to start over, but cannot get the internet to continue on

Re: Ubiquiti FTTP/Full Fibre connectivity question

MisterW — Thu, 13 Feb 2025 17:37:09 GMT

All is exceptionally brilliant but as soon I try to put the hub2 into bridge mode

@bugs well firstly, using bridge mode on the Hub 2 won't work. Bridge mode bridges the DSL port to the LAN ports i.e its a DSL modem so is no use for FTTP.

or connect directly to the Gateway I get the 'NO INTERNET' message

So does it actually not make the PPPoE connection OR is it saying it can't reach the gateway ?

I'm not sure about the Ubiquiti but some routers detect an Internet connection by pinging the gateway. That won't work, the gateways wont respond to ping. If it needs something to ping to check connectivity try setting it to one of the NTP servers ( assuming its configurable )

Re: Ubiquiti FTTP/Full Fibre connectivity question

Dan_the_Van — Thu, 13 Feb 2025 17:38:46 GMT

All is exceptionally brilliant but as soon I try to put the hub2 into bridge mode or connect directly to the Gateway I get the 'NO INTERNET' message

You need to disconnect the Hub Two and put it in a cupboard

Then connect the UB router WAN directly into the ONT LAN port where the Hub two used to be plugged into.

Configure the WAN for a PPPoE internet connection as previously discussed

Re: Ubiquiti FTTP/Full Fibre connectivity question

bugs — Thu, 13 Feb 2025 19:40:36 GMT

Thanks I don't think I'll put it in a cupboard, I've got more drastic measures in mind, that involve a very heavy tool! I think I now know why I can't connect - I think my attempt is conflicting with a previous install. I am going to try to delete the existing instal and start again with a clean sheet

Re: Ubiquiti FTTP/Full Fibre connectivity question

outcast — Thu, 27 Mar 2025 14:31:36 GMT

@shardlojik wrote:

I've been doing a bit of research and I guess I'll be looking at something like UniFi Express ...

@shardlojik

If you are still considering that, then watch Tom Lawrence's latest video - Choosing the Right UniFi Cloud Gateway 2025