topic Re: Bt Smart hub WiFi control in My Router

Bt Smart hub WiFi control

Seanbont — Thu, 02 Jan 2025 13:03:42 GMT

Hi all. Would really appreciate some advice please.
I have a bt smart hub 2 working as my plusnet hub. This is because i have bt discs across the house and wanted to retain them with plusnet.
However we're trying to control kids time online and when I try and use the bt app for WiFi access I'm having some difficulty logging in due to no longer having a bt account.
You don't seem to be able to use controls direct via the hub and have to use the mybt app.
Does anyone have experience of this and suggestions of a way forward please.
Thanks
Sean

Re: Bt Smart hub WiFi control

Baldrick1 — Thu, 02 Jan 2025 13:44:08 GMT

@Seanbont

You can’t use the BT app.

Log in to the hub by entering 192.168.1.254 in the address field of your web browser. Then select Advanced Settings/ Wireless. You will be asked to enter the Admin password from the pull out tab.

Don’t forget to Save new settings.

Re: Bt Smart hub WiFi control

Seanbont — Thu, 02 Jan 2025 14:59:28 GMT

Thanks for getting back to me.

When I access advanced settings and then access controls, I get the attached screenshot. Its a BT smarthub2.

There doesn't appear to be any way to manage access via the smart hub and you have to go via the app which is locked to BT accounts only (you can't blame BT as Im no longer their customer). I have tried to access it that way.

My hope is to restrict our kids online time for various devices so after some smart access controls.

I have the plusnet hub but didnt use it as it wouldnt work with BT discs. Is the best option to switch back to the plusnet hub and buy other access points?

Sorry if Im asking stupid questions with this.

Re: Bt Smart hub WiFi control

dvorak — Thu, 02 Jan 2025 16:07:28 GMT

Moderators Note

This topic has been moved from Broadband to My Router

Re: Bt Smart hub WiFi control

Baldrick1 — Thu, 02 Jan 2025 16:35:23 GMT

@Seanbont

Looks like BT have shut this down.

Looks like your best bet is to flog the BT disks and buy a Mesh system. Either convert the Plusnet Smarthub into Bridge mode (you will find instructions on this board) if you have FTTC or connect the Mesh directly to the ONT if you have a Full Fibre service.

Re: Bt Smart hub WiFi control

Seanbont — Thu, 02 Jan 2025 18:09:11 GMT

I thought that might be the case.

Thanks for the advice. I'll start looking for a mesh system.

Cheers

Sean