https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984736#M39642 <P>Have you tried another plug socket?</P> Sat, 07 Sep 2024 08:03:57 GMT jab1 2024-09-07T08:03:57Z https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984733#M39641 <P>Woke up yesterday morning to my internet going out and figured it’d probably be back on in an hour or two, no change</P><P>went to then go check on it and the box is just dead, no lights, no connection. Tried turning it off and back on again, unplugging it to then plug it back in, and making sure everything is connected and plugged in properly, no change</P><P>i left it until a day later incase it had overheated or something silly like that, but it’s still completely out this morning and I have no way of contacting plusnet to request a new box or anything like that, due to having to minutes and having to use someone else’s Wi-Fi to even make this post</P> Sat, 07 Sep 2024 07:52:23 GMT https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984733#M39641 CaitRich 2024-09-07T07:52:23Z https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984736#M39642 <P>Have you tried another plug socket?</P> Sat, 07 Sep 2024 08:03:57 GMT https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984736#M39642 jab1 2024-09-07T08:03:57Z https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984744#M39644 I did, it’s why I unplugged it originally, can never trust it to not be a faulty socket Sat, 07 Sep 2024 09:27:23 GMT https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984744#M39644 CaitRich 2024-09-07T09:27:23Z https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984746#M39646 <P>OK. If you have no lights, at all, it has obviously blown or developed a major fault. Can you not borrow another phone to call PN (0330 123 9123)</P> Sat, 07 Sep 2024 09:35:07 GMT https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984746#M39646 jab1 2024-09-07T09:35:07Z https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984827#M39662 <P>Sorry to hear this <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/142571">@CaitRich</a></SPAN>&nbsp;</P> <P>I've ordered you a replacement router and we'll get that out to you as soon as possible</P> Sun, 08 Sep 2024 07:28:05 GMT https://community.plus.net/t5/My-Router/Router-Stopped-Working/m-p/1984827#M39662 MatthewWheeler 2024-09-08T07:28:05Z