topic Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV in My Router

300 download; 250 on ipad; 70 on laptop; 50 on TV

knappettg — Mon, 17 Jun 2024 13:10:38 GMT

I currently have 300 Full Fibre. My PC connected by wire achieves this.

Laptop, same spec and Windows but via Wi-Fi only achieves 70.

TV in same room only achieves 50 but iPad achieves 250.

any clues why and what I can do to get the full speed on the laptop and smart TV (TCL)

Thanks.

Geoff

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

MisterW — Mon, 17 Jun 2024 13:15:24 GMT

@knappettg are the laptop and TV connected to the 5ghz or the 2.4ghz band ?

Around 50-70 sounds about right for a 2.4ghz wireless connection. In my experience 5ghz will only handle up to 400Mb unless both client and router are Wifi 6 capable.

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

Baldrick1 — Mon, 17 Jun 2024 13:53:23 GMT

Moderator's note:
Thread moved from Full Fibre to My Router

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

knappettg — Mon, 17 Jun 2024 15:43:17 GMT

Many thanks.

How can I tell if I am connected at 2.4ghz or 5?

Can I change this? How do I do that?

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

MisterW — Mon, 17 Jun 2024 15:47:33 GMT

@knappettg How can I tell if I am connected at 2.4ghz or 5?

if you have a Plusnet Hub 2 it should show you in the device list.

Can I change this? How do I do that?

That depends on the device i.e laptop & tv itself. They may not support 5g but if they do , it should be possible to set their wireless settings to '5g preferred'.

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

knappettg — Mon, 17 Jun 2024 17:15:08 GMT

Thanks. Going into the device list I saw that each device was listed as 5ghz and 2.4ghz. I deleted the 2.4ghz ones. I am now getting 190 download on the tv.

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

MisterW — Mon, 17 Jun 2024 17:49:09 GMT

Whilst that might appear to work, it's not a permanent fix. The fact that each device shows in both 2.4 & 5 GHz means the device is capable of connecting to either. You need to find out how to try and ensure they don't connect back to the 2.4ghz. They will likely do that if they see reduced signal strength on the 5 GHz

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

Anonymous — Mon, 17 Jun 2024 20:59:04 GMT

@knappettg

Is it practical to connect your Smart TV to the Hub with an ethernet cable? That will remove any uncertainty and provide the most reliable connection.

One thing to be aware of as well, is that TV's don't always have very high speed network interfaces. For example, our four year old Sony 4K UHD Smart TV only has a 10/100Mbps ethernet interface. It is not a problem, because it doesn't need a Gigabit port and there would be no benefit if it had one.

Is "only" having 50Mbps on your TV actually causing you any practical problems?

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

Dan_the_Van — Tue, 18 Jun 2024 07:39:34 GMT

@MisterW

The fact that each device shows in both 2.4 & 5 GHz means the device is capable of connecting to either.

A device name may be listed more than once with either 2.4, 5 GHz or both; but not using the same MAC address, randomised device MAC address would account for multi listings.

Edit: Device can only be deleted if they are not connected.

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

MisterW — Tue, 18 Jun 2024 07:54:12 GMT

randomised device MAC address would account for multi listings.

@Dan_the_Van if they're on the same band , then yes. However, the MAC addresses for the 2.4ghz & 5ghz NICs on a particular device will be different.

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

Dan_the_Van — Tue, 18 Jun 2024 08:28:38 GMT

@MisterW

However, the MAC addresses for the 2.4ghz & 5ghz NICs on a particular device will be different.

I do not believe this to be correct

Raspberry pi with a 2.4 and 5 GHz connection

wlan0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 192.168.10.223 netmask 255.255.255.0 broadcast 192.168.10.255 inet6 fe80::ba27:ebff:fe7d:6155 prefixlen 64 scopeid 0x20<link> ether b8:27:eb:7d:61:55 txqueuelen 1000 (Ethernet) RX packets 85794 bytes 26622044 (25.3 MiB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 44858 bytes 19820117 (18.9 MiB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 wlan0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 192.168.10.223 netmask 255.255.255.0 broadcast 192.168.10.255 inet6 fe80::ba27:ebff:fe7d:6155 prefixlen 64 scopeid 0x20<link> ether b8:27:eb:7d:61:55 txqueuelen 1000 (Ethernet) RX packets 847 bytes 493779 (482.2 KiB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 747 bytes 165849 (161.9 KiB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

MisterW — Tue, 18 Jun 2024 08:31:49 GMT

@Dan_the_Van my apologies, you are correct!. I was confusing the device MAC with the router MACs. The bands on my router have different MACs

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

Anonymous — Tue, 18 Jun 2024 10:14:50 GMT

@Dan_the_Van

Out of interest, which parts of the Raspberry Pi screenshot that you posted above indicate which connection is 2.4GHz and which is 5GHz?

Apart from the number of packets and bytes sent and received, I am struggling to see any other differences between the two?

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

Dan_the_Van — Tue, 18 Jun 2024 10:34:07 GMT

@Anonymous

It is to show the MAC address b8:27:eb:7d:61:55 of wlan0 is the same regardless of the band connection.

Dynamic/Static/Fixed IP Address are allocated against MAC Address NOT device name/hostname

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

knappettg — Sat, 22 Jun 2024 15:19:13 GMT

There is a 11m run from TV to router through a wall which has a conduit for an old telephone cable. I will get a 12m cat 8 cable and try it.

TV is performance is fine. But as I have 500 fibre I thought it worth getting the best I could.

Geoff

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

MisterW — Sat, 22 Jun 2024 15:32:02 GMT

I will get a 12m cat 8 cable and try it.

Cat 8 is a massive overkill!. Cat5e is fine for Gigabit, if you really want to push the boat out then maybe cat6...

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

Anonymous — Sat, 22 Jun 2024 15:34:15 GMT

@knappettg

Depending upon exactly which Cat8 cable you go for, you might find something lower spec does the job perfectly well and much easier to route through the conduit. Cat5e and above are specced to 1Gbps.

A few years ago I needed to do similar to you, and bought a Cat6 cable for the job. I found it to be much stiffer than my other Cat5e cables, and difficult to get around bends.

Note, Cat5e - not Cat5, which is only specced to 100Mbps.

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

knappettg — Sun, 23 Jun 2024 09:27:13 GMT

OK. I bought a Cat 8 cable as it was no more expensive than cat 6 and Amazon could deliver this morning. It says it supports performance of up to 2000Mhz and 40Gbps data transmission speed.

Smart TV connected to Hub 2 router port 3 I get 97.52 and 75.28.

PC attached to port 1 is giving 508.93 and 70.83

Ipad over wifi is giving 307.39 and 68.64

Smart TV over Wifi is 79 and 56

Smart TV over wifi before I started fiddling 229 and 75

All using Ookla.

Not sure where I go from here!

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

MisterW — Sun, 23 Jun 2024 09:42:25 GMT

Smart TV connected to Hub 2 router port 3 I get 97.52 and 75.28.

That sounds very much like the TV only has a 100Mb capable ethernet port

See discussions here https://www.reddit.com/r/AndroidTV/comments/ndh7cf/are_smart_tvs_all_10100_ethernet_ports/

Smart TV over Wifi is 79 and 56

My guess is that the TV wifi is now connected to the 2.4ghz band rather than the 5ghz

Re: 300 download; 250 on ipad; 70 on laptop; 50 on TV

knappettg — Sun, 23 Jun 2024 10:08:39 GMT

Both answers correct!

I should have checked the ethernet capability of the TV before I started but they don't make it easy to find - and it is a TCL TV like the person in the link.

The TV reverted to 2.4. Now it is back to 5 my download speeds have increased to 250 over wifi.

Thanks for all your help people.

Wifi faster than ethernet. Who knew!