topic Re: Wifi connection in My Router

Wifi connection

Alruthin — Tue, 28 Apr 2020 21:20:03 GMT

Hi my wifi keeps dropping out all the time . I need it more now as working at home . I’ve had to pay an extra £20 to my mobile provider to get more 4g . Am not happy . I’ve tried everything phone line is fine , restarted router with a pin , change the micro filter everything . Can not even get wifi calling on my mobile .

Please help

Alex

Re: Wifi connection

KatieC — Thu, 30 Apr 2020 14:11:25 GMT

Hi @Alruthin

Sorry to hear of the problems with your WiFi.

I've checked things over from my side and the broadband seems to be working as expected. I believe that the issue may be caused by wireless interference. I would suggest following the steps within our router guides to try and improve the wireless signal. Further information can be found here.

Re: Wifi connection

Baldrick1 — Thu, 25 Apr 2024 07:34:51 GMT

Moderator's note:
Thread moved from broadband to My Router

Re: Wifi connection

RealAleMadrid — Thu, 25 Apr 2024 18:56:52 GMT

@Alruthin Am I correct in saying you have just started a new "Fibre" contract. From your other posts you were not sure about the change to a broadband only service. Was the Wi-Fi working OK previously and was WI-FI calling working on your mobile, if so nothing should have changed. Wi-Fi is often called Internet but it isn't. If you connect a device using an ethernet cable to the router is that working OK? Possibly something has gone wrong with the new service and you do not have a reliable connection through the network back to Plusnet.

Re: Wifi connection

jab1 — Thu, 25 Apr 2024 19:02:00 GMT

@RealAleMadrid This topic is from 2020!! 😀

Re: Wifi connection

Champnet — Thu, 25 Apr 2024 19:05:59 GMT

I was wondering who @KatieC is / was…..

Re: Wifi connection

RealAleMadrid — Thu, 25 Apr 2024 19:13:38 GMT

@jab1 The OP has made 3 posts, 2 recently. I didn't spot the date of this post. but it's a bit of a mystery why it it showed up as a new post earlier today and was moved by @Baldrick1. I also reported that replies were not enabled, perhaps I shouldn't have bothered. The forum seems to behave rather unpredictably these days.🤔

Re: Wifi connection

jab1 — Thu, 25 Apr 2024 19:53:44 GMT

You can say this again, @RealAleMadrid :

The forum seems to behave rather unpredictably these days.🤔