topic Re: Unable to Port Forward using a Ubiquiti Dream Router in My Router

Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 12:37:21 GMT

As stated I am using a Dream Router, with the plusnet hub two in bridge mode. After putting my PPPoE details in I am up and running fine however I seem completely unable to port forward. I figured it might be something to do with not having a static IP so I have bought one from plusnet but the issue still seems to be ongoing. Have I missed a step somewhere, has anyone faced a similar issue? Thanks

Re: Unable to Port Forward using a Ubiquiti Dream Router

MisterW — Sun, 17 Mar 2024 12:55:14 GMT

It shouldnt be a problem but just in case...

Check that it shows OFF , it not then set it to OFF. You will have to disconnect & reconnect the PPPoE session fro any change to take effect.

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 12:58:55 GMT

Thanks for the reply, that takes me to a blank page so I can only assume its already disabled?

Re: Unable to Port Forward using a Ubiquiti Dream Router

MisterW — Sun, 17 Mar 2024 13:13:31 GMT

Its not available on more recent accounts , so that's probably why its blank. Worth checking though...

When you try to make the connection , is there anything in the Ubiquiti logs ?

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 13:16:23 GMT

Yeah I have only been with plusnet a couple of weeks so that will be why.

Nothing I can see in the regular logs. It does provide the option to log the port forwarding rule itself, which I have enabled and don't see anything for that either.

Re: Unable to Port Forward using a Ubiquiti Dream Router

MisterW — Sun, 17 Mar 2024 13:26:57 GMT

If the connection attempt is reaching the router, I'd expect either an intrusion log or a confirmation of the forward.

Are you connecting directly using your IP ? are you sure that is the IP you currently have ? either check on the router WAN connection or use something like https://whatismyipaddress.com/

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 13:30:01 GMT

I've tried connecting to the static IP and used online port-checking tools, I've even gone as far as setting up a quick game server and asking friends to connect to that, so far none of which have worked.

Re: Unable to Port Forward using a Ubiquiti Dream Router

Dan_the_Van — Sun, 17 Mar 2024 13:42:38 GMT

Online port checking tools only work if the device application is waiting (listening) for inbound connections, can you connect to the device on your local LAN to prove it will accept a connection. telnet is a handy tool for that test.

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 13:46:17 GMT

Yeah its working fine on LAN, can connect with no issues.

Re: Unable to Port Forward using a Ubiquiti Dream Router

Dan_the_Van — Sun, 17 Mar 2024 13:54:46 GMT

Looking at this link https://www.wundertech.net/how-to-port-forward-on-unifi-devices/ I see it is possible to set Inbound connections (From) to a Limited network range or Any. Did you set the rule to be Any?

A matter of interest what are you trying to forward, have you thought of testing the port forwarding rule will work on the Hub two?

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 13:58:31 GMT

Right now I'm testing it with a Minecraft server (don't judge lol, just done it a million times so its the easiest way for me), my current rule is indeed set to Any, I've not tested it with my Hub Two but I'm about to head out so I'll test it with that when I'm back home. Thank you and MisterW for your replies so far!

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 18:58:10 GMT

Ok just got back and can confirm that port forwarding just with the plusnet router does seem to be working fine, which I find a little puzzling. Any ideas what the issue could be?

Re: Unable to Port Forward using a Ubiquiti Dream Router

Dan_the_Van — Sun, 17 Mar 2024 19:12:44 GMT

To confirm, with the Hub Two in 'bridge mode' the light is a purple pink colour?

If you are happy can you post a picture of the Ubiquiti and Hub Two port forward rule you have created?

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 19:19:44 GMT

Yes it is indeed pink, sorry I've already put it back in bridge mode so I cant right now get a photo of the old port forwarding rule. Though it was very similar to this except on my UDR setup I've set that IP as a fixed IP for my PC.

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 19:30:16 GMT

Got a sneaking feeling I've done something wrong with my initial setup, so just posting this if anything jumps out to anyone.

Re: Unable to Port Forward using a Ubiquiti Dream Router

Dan_the_Van — Sun, 17 Mar 2024 19:36:35 GMT

Looking at that rule it would appear everything is as expected, from my research 25565 is the default port and the forwarding rule is setup using that port.

Have you checked using https://www.iplocation.net/find-ip-address if the your public IP is the correct when using the UB?

I would expect the firewall event log would report an incoming port forward connection?

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Sun, 17 Mar 2024 19:50:19 GMT

I'm sorry I'm not too sure what you mean when you say "UB", but yes I am using the IP shown on iplocation.net when testing the connection. The UDR log is not showing anything in the logs about any attempted connections weirdly.

Re: Unable to Port Forward using a Ubiquiti Dream Router

Dan_the_Van — Mon, 18 Mar 2024 07:46:30 GMT

Sorry a typo, meant UD

The port forward rule to me looks correct.

With regards to the device running Minecraft, are you setting it with a static IP or using DHCP, is the UDR set to the same IP Address as the Hub Two default (192.168.1.254) or something else. I'm wonder if the default gateway on the Minecraft device is correct?

Re: Unable to Port Forward using a Ubiquiti Dream Router

bradleyp — Mon, 18 Mar 2024 08:45:51 GMT

I played around with the DHCP server settings last night and set the range to be 192.168.1.6 to 192.168.1.253 just as a sanity check though correct me if I'm wrong but the plusnet hub two gateway shouldn't matter whilst its in bridge mode? The device running the server is using a fixed IP of 192.168.1.100 which the server is set to run from, and the UDR gateway IP is 192.168.1.1. I'll attach the picture of the DHCP server settings as well.

Re: Unable to Port Forward using a Ubiquiti Dream Router

MisterW — Mon, 18 Mar 2024 08:51:16 GMT

though correct me if I'm wrong but the plusnet hub two gateway shouldn't matter whilst its in bridge mode?

Correct, in bridge mode its just a modem, no concept of DHCP.

The device running the server is using a fixed IP of 192.168.1.100 which the server is set to run from

but earlier you showed the port forward set to 192.168.1.3 ? was that a typo