Wrong Password

simploc — Sun, 10 Mar 2024 12:42:18 GMT

First time posting, so hope this in the right section?

Recently bought a new desktop PC (Lenovo), which on set-up will not accept my router password.

message is ... the PIN isn't correct. Please try again.

Connect using a security key instead.

I have tried everything but just wont have it!!!!

I might be in my 80's,but I'm no duck egg!.

Had many PC's over the years, but 'never' had this problem.

Using an old laptop with no memory & duff battery that I was given.

And had no trouble at all finding the router/internet with that.

What an earth is the 'security key' ?

Router never been touched.

Any help ..... please!

Re: Wrong Password

Dan_the_Van — Sun, 10 Mar 2024 13:51:13 GMT

@simploc welcome to the community

The security key would be the wifi network password.

Here's a link to the help pages https://www.plus.net/help/broadband/ open the option for "Help with WiFi"

There is setup help for various operating systems

Hope the helps