topic Re: Another confused Asus + fibre user in My Router

Another confused Asus + fibre user

Will7 — Wed, 28 Feb 2024 22:36:30 GMT

Hi.
I have an Asus DSL AX82U. Yesterday we switched to full fibre and I can’t get my router to make an internet connection with the OpenReach fibre modem.
I’ve read loads of threads on here and on other forums, but my router seems to be playing up in a way that’s different to many other posters.
If I go WAN>Internet Connection in the GUI, the Wan Type dropdown box only has one option in it, DSL. I can’t seem to find a pppoe option anywhere that will let me enter username etc.
Anyone got any bright ideas about why DSL is the only WAN type on offer?
I’m running out of life after 36hrs of going round in circles with this.
Thanks.

Re: Another confused Asus + fibre user

Jaggies — Wed, 28 Feb 2024 23:29:29 GMT

Obvious question really, but do you have the Asus router connected to the modem via the blue EWAN port?

Re: Another confused Asus + fibre user

Mustrum — Wed, 28 Feb 2024 23:37:33 GMT

How did you get the router to work on DSL if you did not have PPOE?

Have you used the Quick Internet Setup or are you trying to modify your existing setup?

Re: Another confused Asus + fibre user

Anonymous — Thu, 29 Feb 2024 01:57:18 GMT

@Will7

What happens if you -

"Enable Dual WAN",
set "Primary WAN" to "WAN"
set "Secondary WAN" to "DSL" ?