topic Re: Password in My Router

Password

MJK — Sun, 11 Feb 2024 17:36:54 GMT

I'm in my 70's and I need help please. My new smart television requires the password from my router so as I can access the internet. I have lost the little card that slid in the back of the router and the password is not printed on the router. How do I find the password please?
My kindest regards

Re: Password

Anonymous — Sun, 11 Feb 2024 17:55:37 GMT

@MJK

I can't help with recovering the password, but are your TV and router close to each other?

I'm wondering if it would be practical for you to connect your new TV to the router with an ethernet cable? You don't need a password for that to work, and you may well have less problems when watching your TV, (buffering etc), than if you connected by WiFi.

Just about every modern TV has an ethernet socket, but if you are not sure, post back with the TV's make and model number.

Re: Password

Dan_the_Van — Sun, 11 Feb 2024 18:00:47 GMT

@MJK

I suspect you may have a Hub One, if you look at the bottom of it between the pink feet you should see the information you are looking for.

HTH

Re: Password

MJK — Sun, 11 Feb 2024 19:02:13 GMT

Hello, no the TV and router are not near each other and impossible to get them closer, thanks anyway. Regards

Re: Password

MJK — Sun, 11 Feb 2024 19:04:31 GMT

As I said in my post the password is not on the router. Thanks anyway. Regards

Re: Password

Anonymous — Sun, 11 Feb 2024 19:21:53 GMT

I've never owned a Plusnet Hub so this is a guess at a solution.

The password you are looking for is the WiFi password associated with your router's WiFi SSID.

I would assume that there is a different password required to login to the router's web interface to alter it's configuration.

If you were able to login to the router's settings pages, then presumably you could set a new WiFi password, and use that same new WiFi password in the new TV's WiFi settings.

The question is - do you know the password to access the router's settings web pages ?

Re: Password

MisterW — Sun, 11 Feb 2024 19:32:40 GMT

@MJK as @Dan_the_Van said above if it's a Hub one then there's a label on the underside of the router with the information. It's shown as ' wireless key'

Re: Password

HPsauce — Sun, 11 Feb 2024 20:12:46 GMT

@MJK I think first of all we need to know what router you have.

With many of them it's possible to connect to the router and see what the WiFi password is, but that's probably not needed.

As noted above, most routers have a permanent label giving that information, in addition to any removeable card. My Hub One definitely has a label on the underside.

Re: Password

MJK — Sun, 11 Feb 2024 21:17:07 GMT

It's a hub 2, no label

Re: Password

MJK — Sun, 11 Feb 2024 21:25:38 GMT

There is an admin password

Re: Password

HPsauce — Sun, 11 Feb 2024 21:38:33 GMT

https://www.youtube.com/watch?v=Fzk0oRp9zuk This shows you how to view or change the WiFi password.

Are you sure there's no fixed label anywhere with the WiFi password/key?

Re: Password

Anonymous — Sun, 11 Feb 2024 21:51:52 GMT

@MJK - Do you have any devices, such as a laptop, wireless PC, or possibly a phone, that uses your router's WiFi ?

You might be able to go into the WiFi settings on such a device, and somewhere related to security,

there might be a "Show password" tick-box to reveal your router's WiFi password.

I've just tried doing this on three of my devices nearest to hand, and revealed the WiFi password on two of them.

Re: Password

HPsauce — Sun, 11 Feb 2024 22:14:17 GMT

Indeed, my Windows 11 desktop PC will show me the key in seconds. 👍

PS "I'm in my 70's and I need help please." I'm 75 very soon, don't denigrate yourself! 😎

Re: Password

Anonymous — Mon, 12 Feb 2024 00:01:00 GMT

Re: Password

MisterW — Mon, 12 Feb 2024 07:19:49 GMT

It's a hub 2, no label

even if the tab is missing there should be a label under where the tab is located.

Re: Password

dvorak — Mon, 12 Feb 2024 15:47:42 GMT

Moderators Note

This topic has been moved from Broadband to My Router