topic Re: Bridge mode with nest wifi pro issues in My Router

Bridge mode with nest wifi pro issues

Chewy1 — Thu, 25 Jan 2024 20:17:32 GMT

I recently got a Google Nest wifi pro and have it set up using the lan port on the H2 and wifi disabled and the nest works fine.

I want to run the H2 in bridge mode and the google nest wifi pro in PPPoE how ever no matter how much i try i can't get it to work.

My last attempt to get it working I set the H2 to bridge mode and then reset my nest wifi pro and started the set up process on the nest selecting PPPoE, filling out my username@plusdsl.net and my account password but it just won't play ball.

Wondering if anyone else has had this issue and managed to get it working?

Just to add I have tried multiple different ways to change the settings as well as multiple resets etc.

Re: Bridge mode with nest wifi pro issues

dvorak — Thu, 25 Jan 2024 21:33:23 GMT

Moderators Note

This topic has been moved from Broadband to My Router

Re: Bridge mode with nest wifi pro issues

Chewy1 — Thu, 25 Jan 2024 21:41:26 GMT

Has anyone had issues using bridge mode with other routers?

Re: Bridge mode with nest wifi pro issues

MisterW — Fri, 26 Jan 2024 07:59:15 GMT

@Chewy1

Has anyone had issues using bridge mode with other routers?

There are many posts on here regarding successful use of bridge mode

can I check a few things:-

1) You are connecting the Nest WAN port to a LAN (not the red WAN!) port on the Hub 2 ?

2) The Hub 2 is definitely in bridge mode , LED is pink ?

3) You have double checked the PPPoE passsword , its the same one used to login to the member centre (https://www.plus.net/member-centre/login)

Re: Bridge mode with nest wifi pro issues

Chewy1 — Fri, 26 Jan 2024 08:07:35 GMT

Thanks for the reply mistersw,
 
I can confirm all you have asked. 
The only thing I havnt tried is changing my password and then trying again.
 
I have had a look through the forum and can see alot of successful posts regarding this.
 
I'll get on to Google to see what they say.

Re: Bridge mode with nest wifi pro issues

MisterW — Fri, 26 Jan 2024 09:10:31 GMT

Good luck with Google, from previous posts, they dont seem to be that helpful when it comes to using PPPoE.

There doesnt seem to be any log that can be checked for clues as to what is going wrong.