https://community.plus.net/t5/My-Router/Hub-2-not-connecting-to-wiser-Drayton-hub-R-for-central-heating/m-p/1942109#M36669 <P>Anyone know how to fix problem of Wiser Drayton Hub R not connecting to Plusnet Hub 2 router. I am trying both the Wiser end (resetting and reinstalling app), and the Plusnet router (putting on compatibility and legacy mode, closing 5ghz channel), but it will not connect. The connection process from the wiser end runs smoothly from phone app so that app indicates connection made, but then after 20 seconds the app says there is no connection. Looking on the router control panel page there is no record of a link having actually been made. How can I resolve this issue (quite urgent to control heating system as winter comes on).</P><P>Also the Wiser hub connected previously to my old Plusnet router hub 1 (and when I initially looked at the control panel page on the Plusnet Hub 2 a connection had been made at some time with the new router but it was not active - no new connection has been possible).</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 18 Oct 2023 13:03:26 GMT rsk 2023-10-18T13:03:26Z https://community.plus.net/t5/My-Router/Hub-2-not-connecting-to-wiser-Drayton-hub-R-for-central-heating/m-p/1942109#M36669 <P>Anyone know how to fix problem of Wiser Drayton Hub R not connecting to Plusnet Hub 2 router. I am trying both the Wiser end (resetting and reinstalling app), and the Plusnet router (putting on compatibility and legacy mode, closing 5ghz channel), but it will not connect. The connection process from the wiser end runs smoothly from phone app so that app indicates connection made, but then after 20 seconds the app says there is no connection. Looking on the router control panel page there is no record of a link having actually been made. How can I resolve this issue (quite urgent to control heating system as winter comes on).</P><P>Also the Wiser hub connected previously to my old Plusnet router hub 1 (and when I initially looked at the control panel page on the Plusnet Hub 2 a connection had been made at some time with the new router but it was not active - no new connection has been possible).</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 18 Oct 2023 13:03:26 GMT https://community.plus.net/t5/My-Router/Hub-2-not-connecting-to-wiser-Drayton-hub-R-for-central-heating/m-p/1942109#M36669 rsk 2023-10-18T13:03:26Z https://community.plus.net/t5/My-Router/Hub-2-not-connecting-to-wiser-Drayton-hub-R-for-central-heating/m-p/1942115#M36670 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/126014">@rsk</a> if the Hub 1 worked, do you have a good reason for changing to the Hub 2 ?</P> Wed, 18 Oct 2023 13:15:20 GMT https://community.plus.net/t5/My-Router/Hub-2-not-connecting-to-wiser-Drayton-hub-R-for-central-heating/m-p/1942115#M36670 MisterW 2023-10-18T13:15:20Z https://community.plus.net/t5/My-Router/Hub-2-not-connecting-to-wiser-Drayton-hub-R-for-central-heating/m-p/1942128#M36671 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;">Moderator's note: Thread moved from Broadband to My Router</DIV> Wed, 18 Oct 2023 13:39:59 GMT https://community.plus.net/t5/My-Router/Hub-2-not-connecting-to-wiser-Drayton-hub-R-for-central-heating/m-p/1942128#M36671 Baldrick1 2023-10-18T13:39:59Z https://community.plus.net/t5/My-Router/Hub-2-not-connecting-to-wiser-Drayton-hub-R-for-central-heating/m-p/1942130#M36672 Another option is to configure the SSID name to the same as the hub one. This way nothing needs to be changed, device wise, Alexa's etc Wed, 18 Oct 2023 13:41:26 GMT https://community.plus.net/t5/My-Router/Hub-2-not-connecting-to-wiser-Drayton-hub-R-for-central-heating/m-p/1942130#M36672 Shep41 2023-10-18T13:41:26Z