topic Re: Using others modem/router in My Router

Using others modem/router

bogart99 — Fri, 22 Sep 2023 14:14:34 GMT

Until a few weeks ago all was working fine using a Netgear DM200 modem and a Netgear Orbi RBR50 router.

The suddenly could not access internet. So swapped out modem for another of same model, still no internet.

So connected a Netgear R8000P router still the same.

So what I would ideally like is someone who has a Netgear modem router setup to tell me what the settings should be. Years

ago I took a screenshot of the settings but of course cannot find it now.

One main question do I answer yes or no to the question asked

Does your internet connection require a login?

If yes what do I put in for login details is it xxxxxxx@plusdsl.net or just xxxxxxx ?

If no asks for account name but only says input if required.

Am very confused can only try so many combinations so an answer to the login or not is a good starting point

Thanks

Re: Using others modem/router

jab1 — Fri, 22 Sep 2023 14:22:26 GMT

@bogart99 Yes, your connection does require a login - usernamw@plusdsl.net and your password.

Screenshots of the setup screens would help others to help you.

Re: Using others modem/router

MisterW — Fri, 22 Sep 2023 14:22:52 GMT

@bogart99

Does your internet connection require a login? Yes

If yes what do I put in for login details is it xxxxxxx@plusdsl.net or just xxxxxxx ? its accountname suffixed by @plusdsl.net . Password is the one you use to access the member centre https://www.plus.net/member-centre/login

Re: Using others modem/router

dvorak — Fri, 22 Sep 2023 14:26:40 GMT

Moderators Note

This topic has been moved from Broadband to My Router

Re: Using others modem/router

bogart99 — Fri, 22 Sep 2023 14:39:59 GMT

Re: Using others modem/router

jab1 — Fri, 22 Sep 2023 14:44:54 GMT

@bogart99 That all looks OK to me - can you get a connection?

Re: Using others modem/router

bogart99 — Fri, 22 Sep 2023 15:45:49 GMT

No as evidenced by the 2 latest screenshots. What I do not get is even though is set to capture dynamic address from Plusnet it does not as shown by last screen shot having no details for IP port.

Re: Using others modem/router

jab1 — Fri, 22 Sep 2023 15:53:10 GMT

You need @MisterW on this - he is more clued-up than me - but the 10.x.x.x.x IP address looks a little wrong to me.

Re: Using others modem/router

MisterW — Fri, 22 Sep 2023 16:32:10 GMT

The 10.x.x.x is only the LAN subnet, that's not a problem , its likely the default for the R8000P.

TBH I'm not familiar with either the DM200 or the R8000P but somewhere ther should be a VLAN ID of 101 set for FTTC to work. This is normally done by the modem (in this case the DM200) but I'm not sure where its set.

Re: Using others modem/router

jab1 — Fri, 22 Sep 2023 16:41:11 GMT

Cheers, @MisterW . Networking isn't my forte, just thought it may be related.

Re: Using others modem/router

Mustrum — Fri, 22 Sep 2023 17:22:43 GMT

@bogart99 how have you set up your DM200?

This link may be of some help.

https://thomascoward.co.uk/networks/netgear-dm200-modem-bt-internet-asus-router-ac68u/

Re: Using others modem/router

bogart99 — Sun, 24 Sep 2023 09:58:53 GMT

Finally got there problem was DM200. For some reason had set itself back to Modem and Router and not just a modem.

Unsure why as nothing was switched off between it working fine and problem occurring at least if happens again I kjnow where to begin looking. Networking will never get my head around it.

Thanks for the time and effort guys👍