topic Re: Can I replace my Openreach modem with a combined modem/router in My Router

Can I replace my Openreach modem with a combined modem/router

hunter27 — Fri, 07 Jul 2023 09:10:49 GMT

Sorry for probably a daft question but I can't make sense of what I have read on here.

Several years ago we went on to PN fttc with a Openreach modem and a hub1 router, To tidy up a bit I would like to replace the old modem and router with a combined modem/router. Searching on here I read that the hub 1 is a combined unit! wondering why PN would supply 2 units when one would do I removed the DSL plug from the modem, plugged it into the one hub and re-started the router but that didn't work? If I buy a TP link combined modem/router can I get rid of the Openreach modem from the system?

Any help much appreciated.

Thanks.

Re: Can I replace my Openreach modem with a combined modem/router

Baldrick1 — Fri, 07 Jul 2023 09:28:31 GMT

@hunter27 Welcome to the Community forums.

The modem will have been originally supplied and fitted by Openreach. It is not required with a hub one. It should work by simply removing the dsl lead from the modem, removing the connection between the modem and hub one then connecting the BT master socket, via a filter or filtered faceplate to the grey dsl socket on the hub one.

If it doesn’t work try a factory reset of the hub by pushing a paperclip or similar in the reset hole and keeping the switch closed for about 25 seconds. It could take several minutes to connect.

Moderator’s Note

This topic has been moved from Broadband toMy Router

Re: Can I replace my Openreach modem with a combined modem/router

MisterW — Fri, 07 Jul 2023 09:24:47 GMT

The Hub 1 IS a combined unit. Are you sure you have a Hub 1 though ? Check here https://www.plus.net/help/broadband/router-information/

Re: Can I replace my Openreach modem with a combined modem/router

hunter27 — Fri, 07 Jul 2023 10:49:12 GMT

I can confirm it is a hub 1 router, it has hub1 printed on the sticker and looks like the hub 1 picture from your link.

Thanks

Re: Can I replace my Openreach modem with a combined modem/router

MisterW — Fri, 07 Jul 2023 10:54:05 GMT

@hunter27 in that case it should work if you follow @Baldrick1 s advice above.

If it doesnt work, then post back with information as to the status ( colour / flashing } of the hub light

Re: Can I replace my Openreach modem with a combined modem/router

hunter27 — Fri, 07 Jul 2023 11:17:29 GMT

Thanks,

I have tried again with the DSL lead directly to the hub1 and restarted the router but it still not working, I have a good wifi signal but no connection to the internet.

I cannot see a filter at the router end just a DSL wall socket and a DSL to DSL lead so nowhere to plug the filter in. At the moment and am a bit reluctant to reset the PN router as I have a access point at the other end of the house connected to it and at the moment haven't got time to research how to configure that back in.

I will look into the phone filter and have another go ASAP.

Thanks for your help.

Cheers, Pete

Re: Can I replace my Openreach modem with a combined modem/router

MisterW — Fri, 07 Jul 2023 11:36:52 GMT

What colour is the light on the router and is it flashing ?

Re: Can I replace my Openreach modem with a combined modem/router

bmc — Fri, 07 Jul 2023 11:49:18 GMT

@hunter27

Do you have a filtered Master Socket? If not, you'll need a filter. It would have been supplied by PN with the Hub1

Brian

Re: Can I replace my Openreach modem with a combined modem/router

hunter27 — Fri, 07 Jul 2023 12:34:57 GMT

On a restart it flashed green then ended up flashing orange. Now I have the modem back in place its solid blue and everything is working again.

Re: Can I replace my Openreach modem with a combined modem/router

hunter27 — Fri, 07 Jul 2023 12:36:53 GMT

I need to look into the filter as the phone line terminates in a DSL socket in the cupboard and I will have to remove panelling to follow it back a bit. Thanks

Re: Can I replace my Openreach modem with a combined modem/router

MisterW — Fri, 07 Jul 2023 12:44:22 GMT

then ended up flashing orange

Which means its not getting a DSL signal.

I need to look into the filter

If the Openreach modem works without it, then the Hub 1 should work.

Only thing I can think is that the DSL cable for the OR modem is different to the Hub 1 (it shouldnt be!) Have you got the DSL cable that came with the Hub ?

Re: Can I replace my Openreach modem with a combined modem/router

bmc — Fri, 07 Jul 2023 12:46:39 GMT

@hunter27

Can you add an image of the Router, the modem and the BT socket so we an get a visual on what's what. You can embed it in a post using the button that looks like a rectangle with a mountain in it.

Brian

Re: Can I replace my Openreach modem with a combined modem/router

Mustrum — Fri, 07 Jul 2023 12:57:40 GMT

@hunter27 when you plug the dsl cable into the hub1, are you also disconnecting the Wan cable to the modem?

Re: Can I replace my Openreach modem with a combined modem/router

Baldrick1 — Fri, 07 Jul 2023 13:00:53 GMT

@hunter27

I'm sorry if I'm labouring the point but I have seen it before. When using the modem you will be plugging the modem in to the hub's red WAN socket. When connecting directly you must instead use the grey DSL socket.

Re: Can I replace my Openreach modem with a combined modem/router

Dan_the_Van — Fri, 07 Jul 2023 13:28:33 GMT

@hunter27

To check if the Hub is using DSL or WAN from the Hub One home page navigate to

Advanced Settings >Broadband >Connection you should see DSL or WAN status

HTH

Re: Can I replace my Openreach modem with a combined modem/router

hunter27 — Fri, 07 Jul 2023 13:37:28 GMT

Hi This is my set up that is working fine at the moment.

In answers to questions- Master BT socket is at the other end of the house with wiring under u/stairs floor feeding 2 phones and this DSL socket.

I did remove the WAN socket when I plugged the DSL plug from the modem to the hub.

Everything has been working for a few years now but I don't know if there is a filter upstream or not at the moment.

I have a new sealed filter but without the phone socket nowhere to plug it into.

This is my set up at the moment and it is working. The master BT socket is at the other side of the house

Re: Can I replace my Openreach modem with a combined modem/router

bmc — Fri, 07 Jul 2023 13:58:23 GMT

@hunter27

Hope you don't use the PN credentials currently on show in the picture!

You could try with the filter plugged into the DSL socket and then to the Hub1 DSL port.

Brian

Re: Can I replace my Openreach modem with a combined modem/router

Baldrick1 — Fri, 07 Jul 2023 14:04:52 GMT

So the wiring has been bodged with presumably the filtered dsl output from the faceplate extended and terminated in a RJ 45 socket. What do you have at the BT Master socket?

Re: Can I replace my Openreach modem with a combined modem/router

MisterW — Fri, 07 Jul 2023 14:11:44 GMT

with presumably the filtered dsl output

typo ? surely you mean unfiltered ?

Re: Can I replace my Openreach modem with a combined modem/router

hunter27 — Fri, 07 Jul 2023 14:16:38 GMT

Perhaps it is the result of the wiring being extended. I will have to look into it when we are not looking after 2 grandchildren. Strange it has worked for years with the same DSL lead plugged into the Openreach modem though?