topic Re: Broadband password not being accepted by router in My Router https://community.plus.net/t5/My-Router/Broadband-password-not-being-accepted-by-router/m-p/1921615#M35340 <P>The Hub zero and BT Home hub 4 do not have vdsl capable modems, so they will not work on FTTC without a separate modem</P> Mon, 22 May 2023 17:46:41 GMT MisterW 2023-05-22T17:46:41Z Broadband password not being accepted by router https://community.plus.net/t5/My-Router/Broadband-password-not-being-accepted-by-router/m-p/1921612#M35339 <P>Hi, I hope someone can help as this is driving me insane. I have FTTC.&nbsp; I've been have a couple of disconnects every day, prior to this it used to go months without disconnecting.&nbsp; Openreach have been out and said they can't find a fault so they feel it may be my router (Netgear D6400).&nbsp; I thought I would try the plusnet router again to see if it made a different, however I can't get it to accept my broadband username and password.&nbsp; I have tried 2 plusnet zeros, and a BT home hub 4.&nbsp; I know I am entering the correct username and password.&nbsp; I can connect no problem on my Netgear 6400.&nbsp; Any suggestions?!</P> Mon, 22 May 2023 17:30:49 GMT https://community.plus.net/t5/My-Router/Broadband-password-not-being-accepted-by-router/m-p/1921612#M35339 joarm 2023-05-22T17:30:49Z Re: Broadband password not being accepted by router https://community.plus.net/t5/My-Router/Broadband-password-not-being-accepted-by-router/m-p/1921615#M35340 <P>The Hub zero and BT Home hub 4 do not have vdsl capable modems, so they will not work on FTTC without a separate modem</P> Mon, 22 May 2023 17:46:41 GMT https://community.plus.net/t5/My-Router/Broadband-password-not-being-accepted-by-router/m-p/1921615#M35340 MisterW 2023-05-22T17:46:41Z Re: Broadband password not being accepted by router https://community.plus.net/t5/My-Router/Broadband-password-not-being-accepted-by-router/m-p/1921617#M35341 <P>That explains it then, thank you.&nbsp; I'll get hold of one of the plusnet hub 2 to try.</P> Mon, 22 May 2023 17:59:36 GMT https://community.plus.net/t5/My-Router/Broadband-password-not-being-accepted-by-router/m-p/1921617#M35341 joarm 2023-05-22T17:59:36Z Re: Broadband password not being accepted by router https://community.plus.net/t5/My-Router/Broadband-password-not-being-accepted-by-router/m-p/1921622#M35342 <P><SPAN><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/85322">@joarm</a>&nbsp; As an inexpensive test you can put the D6400 into modem only, then attach the BT router.</SPAN></P> Mon, 22 May 2023 18:39:29 GMT https://community.plus.net/t5/My-Router/Broadband-password-not-being-accepted-by-router/m-p/1921622#M35342 Champnet 2023-05-22T18:39:29Z