topic Re: Hub Two - Wireless Wont Turn Off in My Router

Hub Two - Wireless Wont Turn Off

neilbradley — Tue, 18 Oct 2022 09:48:40 GMT

So I've finally got my brand spanking new Hub Two so I can retire the ancient TG582n.

I sometimes need to turn the wifi off however when I tested this (turning off both 2.5GHz and 5GHz) the hub still sends a strong signal out.

Does anyone know if this is essentially just turning the SSID off rather than actually turning the wifi signal itself off? Not sure if this is a fault or how it's meant to work.

Re: Hub Two - Wireless Wont Turn Off

Baldrick1 — Tue, 18 Oct 2022 09:52:44 GMT

@neilbradley

This is a known 'feature' that will hopefully be removed on a future firmware update. It carries no traffic.

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This topic has been moved from Full Fibre to My Router

Re: Hub Two - Wireless Wont Turn Off

neilbradley — Tue, 18 Oct 2022 09:59:25 GMT

@Baldrick1 thanks for the quick reply, appreciated.

That's a shame it doesn't truly turn it off. Do you know how firmware updates happen? I did think of this initially but couldn't see any way to update the firmware in the settings (I appreciate the 'fix' for this isn't out there yet as you said, but curious how I would update it).

Re: Hub Two - Wireless Wont Turn Off

jab1 — Tue, 18 Oct 2022 10:03:41 GMT

Hub firmware updates are rolled out by Plusnet automatically, you cannot do them 'manually'

Re: Hub Two - Wireless Wont Turn Off

Baldrick1 — Tue, 18 Oct 2022 10:05:12 GMT

@neilbradley

There's currently no timeframe. Firmware updates are automatically downloaded to your hub as and when they are released, so you do not need to do anything. This transmission is a left over from the design of the BT Smarthub 2, on which the Plusnet Hub 2 is based. It is associated with the mesh backhaul for remote disks, a feature that is only supported on the BT version.

Re: Hub Two - Wireless Wont Turn Off

neilbradley — Tue, 18 Oct 2022 10:07:19 GMT

Ok thanks for the replies chaps.

Re: Hub Two - Wireless Wont Turn Off

bobpullen — Tue, 18 Oct 2022 14:51:10 GMT

@neilbradley - I'm expecting an update over the next month or so that will address this.