New Router Keeps Restarting

RoryG — Fri, 16 Sep 2022 09:50:17 GMT

This is a new post about an old problem. I had an issue when uploading multiple files via FTP my Hub One router would crash. @bobpullen kindly sent me a new router, however recently this has started restarting with a watchdog reset almost on a daily basis. I am led to believe the firmware on the replacement router is very old, however I don't think I can update it myself. Unfortunately I no longer have my original router otherwise I would have swapped them over.

This is becoming a real problem as the router takes about 10 minutes to restart fully. Any ideas?

06:52:38, 15 Sep.	( 27.750000) System up, firmware version: 4.7.5.1.83.8.237.2.2
06:52:23, 15 Sep.	( 13.420000) System start
06:52:23, 15 Sep.	( 13.420000) Boot reason: watchdog reset (cause: 0x2)
17:02:33, 13 Sep.	( 28.080000) System up, firmware version: 4.7.5.1.83.8.237.2.2
17:02:18, 13 Sep.	( 13.630000) System start
17:02:18, 13 Sep.	( 13.630000) Boot reason: watchdog reset (cause: 0x2)
19:52:36, 11 Sep.	( 28.010000) System up, firmware version: 4.7.5.1.83.8.237.2.2
19:52:21, 11 Sep.	( 13.200000) System start
19:52:21, 11 Sep.	( 13.200000) Boot reason: watchdog reset (cause: 0x2)
14:02:49, 10 Sep.	( 29.170000) System up, firmware version: 4.7.5.1.83.8.237.2.2
14:02:33, 10 Sep.	( 13.590000) System start
14:02:33, 10 Sep.	( 13.590000) Boot reason: watchdog reset (cause: 0x2)
18:07:36, 09 Sep.	( 28.080000) System up, firmware version: 4.7.5.1.83.8.237.2.2
18:07:21, 09 Sep.	( 13.690000) System start
18:07:21, 09 Sep.	( 13.690000) Boot reason: watchdog reset (cause: 0x2)
18:32:35, 08 Sep.	( 28.500000) System up, firmware version: 4.7.5.1.83.8.237.2.2
18:32:19, 08 Sep.	( 13.230000) System start
18:32:19, 08 Sep.	( 13.230000) Boot reason: watchdog reset (cause: 0x2)
10:32:38, 08 Sep.	( 28.090000) System up, firmware version: 4.7.5.1.83.8.237.2.2
10:32:23, 08 Sep.	( 13.410000) System start
10:32:23, 08 Sep.	( 13.410000) Boot reason: watchdog reset (cause: 0x2)
21:32:32, 07 Sep.	( 28.800000) System up, firmware version: 4.7.5.1.83.8.237.2.2
21:32:16, 07 Sep.	( 13.440000) System start
21:32:16, 07 Sep.	( 13.440000) Boot reason: watchdog reset (cause: 0x2)

Re: New Router Keeps Restarting

Dan_the_Van — Fri, 16 Sep 2022 11:58:43 GMT

Hi @RoryG

other than a replacement Hub I doubt you can bypass this error.

0x2: watchdog reset caused by kernel not responding to interrupts.

Is the error only happening with uploads still or randomly? Maybe set the upload to a slower rate.

Have you considered buying your own modem/router, either a secondhand BT Hub or a new 3rd party device from a retailer?

I believe @bobpullen is currently on holiday.

Dan

Re: New Router Keeps Restarting

Gandalf — Sun, 18 Sep 2022 14:25:18 GMT

Hi Rory,

Could you PM me your username and hub serial number?

I'll flag to Bob when he's back and replace it for you as a hub with firmware that old can't be updated.

Re: New Router Keeps Restarting

RoryG — Fri, 07 Oct 2022 14:42:10 GMT

Hi, many thanks. Sorry for the delay, been away on holiday! PM sent

Re: New Router Keeps Restarting

Gandalf — Fri, 07 Oct 2022 14:55:55 GMT

No worries, hope you've had a good holiday. I've just PM'd you back now

topic Re: New Router Keeps Restarting in My Router

New Router Keeps Restarting

Re: New Router Keeps Restarting

Re: New Router Keeps Restarting

Re: New Router Keeps Restarting

Re: New Router Keeps Restarting