topic Re: Hub 2 high ping in My Router

Hub 2 high ping

ukguy1 — Tue, 26 Jul 2022 15:21:19 GMT

Hi, since we recontracted last month and received the Hub 2 we've had many more problems.

The hub 2 keeps lagging on the Mac with high pings of up to 1000. We never had these issues with the Hub 1.

The sync speed of the fibre is ok but it seems to be the router. We have a similar router at another address and that seems fine.

It's just strange how this coincides with signing another 18 month contract and just adds to the stress of being prevented from upgrading to full fibre (because of no phone line option)

Anyone else had this problem?

Re: Hub 2 high ping

dvorak — Wed, 27 Jul 2022 06:04:23 GMT

Never noticed anything like with the Hub 2 on my macs.

Re: Hub 2 high ping

ukguy1 — Wed, 27 Jul 2022 12:11:58 GMT

Ok, thanks. It does it sometimes on the phone too.

A reboot usually sorts it for abit, hardly ever had to reboot the hub 1

Re: Hub 2 high ping

Gandalf — Thu, 28 Jul 2022 10:17:48 GMT

Hi there,

Is your Mac wired into your Hub 2 using an ethernet cable or connecting wirelessly when you're seeing a high ping?