topic Re: Hub Two Bridge Mode - DSL status query in My Router

Hub Two Bridge Mode - DSL status query

bill888 — Sun, 26 Jun 2022 05:47:26 GMT

hi, just wondering if there are any plans to add downstream/upstream sync speeds and 'uptime' in future firmware releases?

Re: Hub Two Bridge Mode - DSL status query

jab1 — Sun, 26 Jun 2022 06:59:57 GMT

@bill888 I would have thought that information would be available on whatever you are using for the DSL connection?

Re: Hub Two Bridge Mode - DSL status query

bill888 — Sun, 26 Jun 2022 11:42:21 GMT

@jab1 The Hub Two is being used for the DSL connection.

You can see the Max data rate being reported, but actual data rate and Uptime info etc is omitted, while in BRIDGE mode.

Re: Hub Two Bridge Mode - DSL status query

jab1 — Sun, 26 Jun 2022 11:44:35 GMT

OK, @bill888 , get you - must stop replying before my second coffee in a morning.

Re: Hub Two Bridge Mode - DSL status query

Dan_the_Van — Sun, 26 Jun 2022 13:06:20 GMT

@bill888

You may know this already? You can see the sync speed if you take a look at in

Advanced Setting >Technical Log >Error Log. Select category WAN and you should see something like

00:13:30, 01 Oct. DSL Link Up: Down Rate=80000kbps, Up Rate=20000kbps; SNR Margin Down=3.4dB, Up=8.9dB
00:13:22, 01 Oct. WAN connection WAN2_INTERNET_PTM connected
00:13:22, 01 Oct. WAN Auto-sensing detected port DSL WAN
00:12:56, 01 Oct. WAN connection WAN2_INTERNET_PTM disconnected.[ERROR_NO_CARRIER]
00:12:56, 01 Oct. DSL Link Down: duration was 364 seconds
00:07:00, 01 Oct. DSL Link Up: Down Rate=80000kbps, Up Rate=20000kbps; SNR Margin Down=3.3dB, Up=8.4dB

I agree it would be handy to see them on the Status and Information pages

Edit: You get the system uptime on the Status page, but that is not necessarily the same as DSL Uptime

HTH

Re: Hub Two Bridge Mode - DSL status query

greygit — Mon, 27 Jun 2022 01:58:53 GMT

The same info is missing from the Status page when Hub2 is not operating as a modem.

And the same info is reported in the log file.

Looks like a common 'feature'.

It'd also be nice for the customer to be able to reset counters on the Hub2.

Re: Hub Two Bridge Mode - DSL status query

bobpullen — Wed, 29 Jun 2022 07:59:51 GMT

@bill888 - This has been discussed elsewhere (can't locate the thread at the moment) and yes, there is a request on the backlog to expose the information. On some of the pages, it can actually be found in the javascript, however for whatever reason, it isn't being presented in the GUI itself.

@greygit wrote:

The same info is missing from the Status page when Hub2 is not operating as a modem.

I don't understand what you're implying here?

When the hub is operating as both router and modem, the information *is* presented.

When it is operrating as modem only i.e. bridge mode, it is not (looking to fix this).

If the router is operating solely as a router/access point, then I would not expect the information to be presented.

Re: Hub Two Bridge Mode - DSL status query

greygit — Wed, 29 Jun 2022 21:45:14 GMT

Not when you've manually 'disconnected'/dropped the ATM connection (i.e. at that stage the Hub2 would be operating in a bridge mode, but the previously displayed measurements evaporate until the connection is re-estanished).

Does that clear any confusion?

Re: Hub Two Bridge Mode - DSL status query

RPMozley — Wed, 29 Jun 2022 21:51:53 GMT

@bobpullen Here’s the post you were referring to.
https://community.plus.net/t5/My-Router/Plusnet-Hub-2-bridge-mode-possible-to-get-line-stats/m-p/1870658#M31798
I remembered seeing it too.

Re: Hub Two Bridge Mode - DSL status query

bobpullen — Wed, 29 Jun 2022 23:19:58 GMT

@greygit wrote:

Not when you've manually 'disconnected'/dropped the ATM connection (i.e. at that stage the Hub2 would be operating in a bridge mode, but the previously displayed measurements evaporate until the connection is re-estanished).

Does that clear any confusion?

So to be clear: you can navigate to the Advanced Broadband Settings, click disconnect to drop the PPP connection, and the DSL stats are not visible despite the hub still being in sync. Correct?

Re: Hub Two Bridge Mode - DSL status query

greygit — Wed, 29 Jun 2022 23:24:39 GMT

Correct.

I'm just confused as to why you didn't know this.

Re: Hub Two Bridge Mode - DSL status query

greygit — Wed, 29 Jun 2022 23:36:48 GMT

Further clarity.

This 'feature' has been seen with two web browsers. Just dotting i's and crossing t's.