topic Re: Using Asus AX6600 XT8 With Openreach in My Router

Using Asus AX6600 XT8 With Openreach

bazzer — Tue, 28 Jun 2022 19:47:58 GMT

I'm in the process of changing my router from Google WiFi to Asus AX6600 XT8.

My Google WiFi router connects directly to the Openreach box and I use a 2nd port on the Google router to run an Ethernet cable to a switch, which then provides a connection to all other connected devices.

I thought I could do the same with the Asus router, but when I do, I receive a message that says it cannot find an internet connection.

Now, when previously researching routers, I sometimes see that they need to connect to a separate modem, as they do not have a modem within the device.

Is the Openreach box a modem? If so, should I be able to connect to the Asus as I have with Google WiFi?

Sorry for the lack of technical knowledge!

Re: Using Asus AX6600 XT8 With Openreach

jab1 — Tue, 28 Jun 2022 19:52:19 GMT

Which OpenReach 'box'?

Re: Using Asus AX6600 XT8 With Openreach

Mustrum — Tue, 28 Jun 2022 19:55:14 GMT

Have you set the Asus to PPOE mode and entered your PN username and password?

Re: Using Asus AX6600 XT8 With Openreach

bazzer — Tue, 28 Jun 2022 19:58:19 GMT

This is the box type.

Re: Using Asus AX6600 XT8 With Openreach

jab1 — Tue, 28 Jun 2022 20:02:14 GMT

OK -I think @Mustrum 's question needs answering.

Re: Using Asus AX6600 XT8 With Openreach

bazzer — Tue, 28 Jun 2022 20:02:22 GMT

@Mustrum wrote:

Have you set the Asus to PPOE mode and entered your PN username and password?

No (this now sounds rather stupid) however, during the setup process it didn't ask for that.

When it said it couldn't detect my internet, the option was to try again, which I did, or try manually, which I thought if it's not detecting my internet, there must be an issue.

Re: Using Asus AX6600 XT8 With Openreach

bazzer — Tue, 28 Jun 2022 20:03:57 GMT

@jab1 wrote:

OK -I think @Mustrum 's question needs answering.

Is the Openreach box I have, compatible with the Asus modem?

Re: Using Asus AX6600 XT8 With Openreach

jab1 — Tue, 28 Jun 2022 20:06:57 GMT

I think the ASUS is only a router, so it will need a modem somewhere in the setup, but I'll leave it to @Mustrum to answer, he is more au fait with this technology.

Re: Using Asus AX6600 XT8 With Openreach

Mustrum — Tue, 28 Jun 2022 20:08:41 GMT

Have been trying to look at setup and specs on that router and not sure it is suitable.

To work, it needs to have a PPOE setting and to authenticate - that seems to have neither.

Re: Using Asus AX6600 XT8 With Openreach

Mustrum — Tue, 28 Jun 2022 20:10:44 GMT

The Openreach box is a VDSL modem, meaning your are on FTTC service. Fibre Unlimited, or Fibre Unlimited Extra.

Re: Using Asus AX6600 XT8 With Openreach

jab1 — Tue, 28 Jun 2022 20:12:26 GMT

OK - so the OP has a modem, but the ASUS is unsuitable?

Re: Using Asus AX6600 XT8 With Openreach

bazzer — Tue, 28 Jun 2022 20:21:10 GMT

Guys, thanks for you help.

If my Openreach box has/is a modem, I’m hoping it’s a settings issue which I will explore further.
I’ll update with my findings.

Thanks.

Re: Using Asus AX6600 XT8 With Openreach

Mustrum — Tue, 28 Jun 2022 20:22:39 GMT

Yeah, sorry @bazzer I think if you go to your Google system it will have a PPOE setting. This new Asus seems to be a Mesh system with nice WiFi features.

Re: Using Asus AX6600 XT8 With Openreach

Mustrum — Tue, 28 Jun 2022 20:24:39 GMT

Unless you can unlock the Openreach modem, then I hope you can send the Asus back.

Re: Using Asus AX6600 XT8 With Openreach

bazzer — Tue, 28 Jun 2022 20:30:14 GMT

@Mustrum wrote:

Yeah, sorry @bazzer I think if you go to your Google system it will have a PPOE setting. This new Asus seems to be a Mesh system with nice WiFi features.

My Google WiFi is also mesh, but I’ve had it a few years now and thought I’d try the Asus as it has WiFi 6 and, hopefully, better coverage.

Thanks again for your help.

Re: Using Asus AX6600 XT8 With Openreach

Baldrick1 — Tue, 28 Jun 2022 20:57:40 GMT

Moderators Note

This topic has been moved from Broadband

Re: Using Asus AX6600 XT8 With Openreach

MisterW — Wed, 29 Jun 2022 04:46:19 GMT

The Asus DOES support PPPoE , see page 68 of the manual for WAN setup options

Re: Using Asus AX6600 XT8 With Openreach

bazzer — Wed, 29 Jun 2022 05:48:00 GMT

@MisterW wrote:

The Asus DOES support PPPoE , see page 68 of the manual for WAN setup options

Thanks @MisterW for confirming.

Last night, I tried again to connect, entering the same details I use for my existing Google WiFi, but to no avail.

The additional node, however, that is not connected to the Opeanreach box, shows a solid White light which indicates it is connected and working, but I wonder if between the router and the node, they have created a WiFi mesh, despite the hub not being connected as this shows a solid Red light.

I'll download the full manual. As with everything, the box contains just a quick start guide.

Thanks.

Re: Using Asus AX6600 XT8 With Openreach

RealAleMadrid — Wed, 29 Jun 2022 06:34:51 GMT

@bazzer I agree with @MisterW that the Asus can be used to create a PPPoE WAN connection to the Openreach modem. The quick start guide doesn't help.

On the Router Navigation panel go to

Advanced Settings>WAN>Internet Connection

WAN Connection select PPPoE

Enable WAN - yes

Authentication Plusnet Username (Username@plusdsl.net) and password

When done click Apply

That should get you connected.

However I am not sure what you mean by ..." despite the hub not being connected as this shows a solid Red light."

By Hub do you mean the Plusnet Hub1 router? That is no longer required so should be removed and put away. The Asus router ethernet WAN port connects to the LAN1 port on the Openreach modem.

Re: Using Asus AX6600 XT8 With Openreach

bazzer — Wed, 29 Jun 2022 09:50:33 GMT

Moderators Note

Quoted previous post removed as per Forum rules

@RealAleMadrid Many thanks for the walk-through, this is very helpful.

I will try this later today.

Just to clarify, by "hub" I was referring to the Asus router that I will use to connect to the Openreach modem.

The other Asus router (they come in a 2-pack and are identical) will be used as a wireless node which I will place in another area of my home.

Regarding the Router Navigation Panel, is this something that I access via the Asus app?

Thanks for your help.