topic Re: Hub2 not showing some device names in My Router

Hub2 not showing some device names

cdr8 — Fri, 10 Jun 2022 08:13:14 GMT

My new Hub2 is showing some connected devices as unknown even though they have names. e.g. my iPhone and iPad have names but hub manager has no icon or name showing. My old iPad is shown with name. Any idea how to fix this?

Re: Hub2 not showing some device names

dvorak — Fri, 10 Jun 2022 08:14:12 GMT

Moderators Note

This topic has been moved from Broadband to My Router

Re: Hub2 not showing some device names

dvorak — Fri, 10 Jun 2022 08:16:01 GMT

I suspect it's because you have 'Private Wi-Fi Address' switched on in the settings.
This rotates the mac address each time and will not reflect the device properly.
Switch it off and they should appear.

Re: Hub2 not showing some device names

cdr8 — Fri, 10 Jun 2022 08:32:14 GMT

You are correct. The phone says it reduces tracking so I thought it best to leave it on. At least I know why now thank you.

Re: Hub2 not showing some device names

dvorak — Fri, 10 Jun 2022 08:34:40 GMT

Probably won't matter if you just switch it off for your home Wi-Fi, I don't have it on for home but do for all public ones.

Re: Hub2 not showing some device names

jab1 — Fri, 10 Jun 2022 08:44:15 GMT

Sorry to hijack the topic, but where do you find this setting? I thought I knew most of Apples quirks.😉

Re: Hub2 not showing some device names

dvorak — Fri, 10 Jun 2022 08:47:09 GMT

iOS / iPad OS: Settings > Wi-Fi > <attached wifi network> middle of the settings.
Doesn't appear to have been implemented on macOS (yet).

Re: Hub2 not showing some device names

jab1 — Fri, 10 Jun 2022 08:48:49 GMT

Cheers @dvorak - might sort a quirk on my Fritzbox.

Re: Hub2 not showing some device names

cdr8 — Fri, 10 Jun 2022 08:55:57 GMT

How do you do that? It seems to be on or off on my iPhone and iPad.

Re: Hub2 not showing some device names

dvorak — Fri, 10 Jun 2022 08:56:44 GMT

It's a per wi-fi setting, not a system wide setting.

Re: Hub2 not showing some device names

cdr8 — Fri, 10 Jun 2022 09:07:10 GMT

Ah I see thank you

Re: Hub2 not showing some device names

cdr8 — Fri, 10 Jun 2022 09:19:18 GMT

It seems to remember the name even when turned off again. I changed one name and it doesn't update on hub manager. I have refreshed hub manager and even exited it completely.

Re: Hub2 not showing some device names

greygit — Fri, 10 Jun 2022 21:25:17 GMT

The 'paranoid' might like to consider that the logs of the Hub2 are uploaded to plusnet (or BT) for perfectly innocent reasons and adjust their personal 'paranoia' level accordingly.

N.B. Like your nym. Real bread and butter for tea. The theme tune to the Hovis ad. of old (directed by Ridley Scott) comes from Dvorak's "from the New World" symphony.

Re: Hub2 not showing some device names

greygit — Sat, 11 Jun 2022 23:32:52 GMT

There's at least one RFC covering locally assigned/managed MAC addresses. What Apple do isn't outside the box. Doing the same on an Android is near impossible.