topic Re: Plusnet Hub One - Latest Firmware in My Router

Plusnet Hub One - Latest Firmware

pluscust — Wed, 06 Apr 2022 11:31:54 GMT

How would I go about getting the latest firmware on my PH1 device?
Mine is currently running 4.7.5.1.83.8.263 (last updated 21/10/2019) and I have been experiencing the known 5GHz error for the last 6 months

Re: Plusnet Hub One - Latest Firmware

bobpullen — Thu, 07 Apr 2022 09:31:48 GMT

Assuming your serial number ends '2157', then the reason you're running an older firmware is because the hub is not talking to the management platform for some reason.

I've reprovisioned the hub at this side so try factory resetting it by inserting somethign into the pinhole at the rear of the device until the status light flashes green.

Allow 5-10 minutes or so for everything to come back up and then you should see the latest firmware pushed to your device over the coming days.

Re: Plusnet Hub One - Latest Firmware

pluscust — Thu, 07 Apr 2022 17:03:43 GMT

Cheers Bob!

All sorted now and running the latest firmware.