topic Re: Splitting 2.4GHz + 5GHz on new router settings in My Router

Splitting 2.4GHz + 5GHz on new router settings

aideningram — Thu, 13 Jan 2022 17:17:27 GMT

I received my new router today and after setting up most of my devices I've come across a problem with setting up my smart bulbs.

With the previous router I had managed to split the two types of frequencies so that I could choose either 2.4GHz or 5GHz when connecting to wifi, however with the settings on this new router I can't find the option to do this.

The smart bulbs require the 2.4GHz connection in order to work. I've tried switching off the 5GHz connection completely and then attempting to connect the smart bulbs but this did not work either.

Please advise

Re: Splitting 2.4GHz + 5GHz on new router settings

Gel — Thu, 13 Jan 2022 17:35:30 GMT

Just change the SSID on 5GHz band to something different from other band; add a suffix of "5".

Re: Splitting 2.4GHz + 5GHz on new router settings

Mustrum — Thu, 13 Jan 2022 17:45:39 GMT

Presumably you have the new Hub 2, with three Lan ports and a Wan port? You can't seperate WiFi bands, or add 5 to the SSID on those.

You could try altering the Wireless mode, to narrow the frequencies devices can connect to - that should help with older devices.

Re: Splitting 2.4GHz + 5GHz on new router settings

Baldrick1 — Thu, 13 Jan 2022 17:56:03 GMT

@aideningram

You can change your old hub into a single band WAP. If you want to try this tell us what hub you have..

Alternatively see this topic https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Separate-Bands-with-a-Smarthub-2-or-Plusnet-Hub-2/m-p/1843141#M92270

Re: Splitting 2.4GHz + 5GHz on new router settings

aideningram — Thu, 13 Jan 2022 17:58:57 GMT

Aye that's the one I've got. Already tried messing about with the different wireless modes but still cant get the bulbs to connect.

Re: Splitting 2.4GHz + 5GHz on new router settings

bobpullen — Thu, 13 Jan 2022 21:57:08 GMT

What bulbs are they out of curiousity?

Re: Splitting 2.4GHz + 5GHz on new router settings

Gilsmart — Tue, 18 Jan 2022 20:11:15 GMT

I had 4 devices wired to the 4 LAN ports on the hub one. Swapped them all over to the hub two and the hue bridge would not work. Realised there is only 3 LAN on the hub two and one WAN which was the issue. Have you checked if your hue bridge is plugged in the WAN port?

Re: Splitting 2.4GHz + 5GHz on new router settings

baldmosher — Sun, 03 Apr 2022 16:06:18 GMT

I have to wonder how it's possible to connect a device to 5GHZ wifi if you don't have separate SSIDs for each band. There are 9 devices connected to the router, and they are *all* connected on 2.4GHz.

That isn't peculiar to the Hub 2, it's pretty normal for any router with the same SSID on both bands.

What's peculiar is that you can't separate them!

Re: Splitting 2.4GHz + 5GHz on new router settings

jab1 — Sun, 03 Apr 2022 16:43:28 GMT

@baldmosher I don't have a Hub1 or 2, but a Fritzbox 7350 - the bands aren't split on that by default although you can if you want, but my devices, a mix of 2.4 and 5gHz enabled, pick the correct band with no issue.