https://community.plus.net/t5/My-Router/My-router-hasn-t-arrived-after-service-upgrade/m-p/1857729#M30955 Fantastic! Thanks for your help. Fri, 18 Feb 2022 20:45:42 GMT SheffieldHills 2022-02-18T20:45:42Z https://community.plus.net/t5/My-Router/My-router-hasn-t-arrived-after-service-upgrade/m-p/1857723#M30952 I upgraded my existing contract a few weeks ago and was offered the new Hub Two router. My account says it was dispatched but it hasn't arrived. How do I let them know? I can't get through on the phone line and can't see where to raise a ticket. Hub One still works so it's really just an irritation. Fri, 18 Feb 2022 19:48:05 GMT https://community.plus.net/t5/My-Router/My-router-hasn-t-arrived-after-service-upgrade/m-p/1857723#M30952 SheffieldHills 2022-02-18T19:48:05Z https://community.plus.net/t5/My-Router/My-router-hasn-t-arrived-after-service-upgrade/m-p/1857724#M30953 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/92433">@SheffieldHills</a> One of the Help Team will pick it up from here.</P> Fri, 18 Feb 2022 19:50:14 GMT https://community.plus.net/t5/My-Router/My-router-hasn-t-arrived-after-service-upgrade/m-p/1857724#M30953 jab1 2022-02-18T19:50:14Z https://community.plus.net/t5/My-Router/My-router-hasn-t-arrived-after-service-upgrade/m-p/1857727#M30954 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/92433">@SheffieldHills</a>&nbsp;sorry about that.</P> <P>I've placed the order for your router and you can expect it to be dispatched on Monday. Should be with you Tuesday/Wednesday.</P> Fri, 18 Feb 2022 20:29:39 GMT https://community.plus.net/t5/My-Router/My-router-hasn-t-arrived-after-service-upgrade/m-p/1857727#M30954 bobpullen 2022-02-18T20:29:39Z https://community.plus.net/t5/My-Router/My-router-hasn-t-arrived-after-service-upgrade/m-p/1857729#M30955 Fantastic! Thanks for your help. Fri, 18 Feb 2022 20:45:42 GMT https://community.plus.net/t5/My-Router/My-router-hasn-t-arrived-after-service-upgrade/m-p/1857729#M30955 SheffieldHills 2022-02-18T20:45:42Z