topic Re: How to start a firmware upgrade? in My Router

How to start a firmware upgrade?

pshore — Wed, 16 Feb 2022 17:20:06 GMT

I was in the Plusnet Hub web interface and saw a message telling me there was a new firmware downloaded, but I cancelled it because I was doing something else.

Now I can't see a way to begin the upgrade. I tried a restart but no cigar. How can I initiate the upgrade ?

I'm currently on:

Software version 4.7.5.1.83.8.289.1.3 Last updated 22/11/21

Many thanks,

Phil.

Re: How to start a firmware upgrade?

Dan_the_Van — Wed, 16 Feb 2022 17:25:13 GMT

Hi @pshore

My Hub One is on the same version, as far as I am aware that is latest firmware version.

Dan.

Re: How to start a firmware upgrade?

bobpullen — Wed, 16 Feb 2022 19:07:43 GMT

That is the latest version, and the hub does not notify you when an update is available.

Whatever you saw; it wasn't triggered by the hub 🤔

Re: How to start a firmware upgrade?

pshore — Wed, 16 Feb 2022 20:04:48 GMT

Thanks for confirming guys. Logs show I the last firmware upgrade was back in November. At least I can stop looking for the upgrade link now.

I definitely saw something in the web interface! It's possible I was in a Canary test.

Thank you.

Re: How to start a firmware upgrade?

bobpullen — Thu, 17 Feb 2022 09:02:48 GMT

I can assure you that there has been no attempt to upgrade any Hub Ones beyond the version you are currently running. Should you see it again, try and capture a screenshot.