topic Re: Technicolor TG582n security in My Router

Technicolor TG582n security

ceresian — Fri, 04 Feb 2022 12:56:42 GMT

I've just got a new phone and it is helpfully telling me that my TG582n router provides "weak security". I tried changing the password in the router and it shut down until I reset it. Anything else I should be doing?

Thanks

Re: Technicolor TG582n security

jab1 — Fri, 04 Feb 2022 13:00:29 GMT

@ceresian If this is an Apple phone - ignore the message - it is just American paranoia because you aren't using a modem/router which supports WPA3, and there aren't that many of them about anyway.

Your current security arrangements are perfectly OK.

Re: Technicolor TG582n security

ceresian — Fri, 04 Feb 2022 14:07:18 GMT

Understood, but is there any way to change the apparently built-in password?

Re: Technicolor TG582n security

jab1 — Fri, 04 Feb 2022 14:11:42 GMT

Which password are you talking about? The only one which affects the router (but not it's 'security' settings is the 'Router Access 'Password', which I strongly advise against changing.

Re: Technicolor TG582n security

Baldrick1 — Fri, 04 Feb 2022 14:23:18 GMT

@ceresian

It's not the password your phone is whinging about it's the encryption of data. Apple has included WPA3 in their latest phones and likes to brag about it whilst the rest of the world and the vast majority of equipment uses WPA2 without any issues. The latest Apple products are also fully compliant with this older standard.

Re: Technicolor TG582n security

jab1 — Fri, 04 Feb 2022 14:25:38 GMT

Thanks @Baldrick1 - a better explanation than mine, but that requires a WPA3-enabled 'hub'?

Re: Technicolor TG582n security

Baldrick1 — Fri, 04 Feb 2022 14:29:27 GMT

@jab1

I don't know if that's a question but yes.

From the OP's response I get the impression that they believe that this is a weak password problem, hence my post.

Re: Technicolor TG582n security

jab1 — Fri, 04 Feb 2022 14:32:28 GMT

The 'requires a WPA3 enabled 'hub' ' bit was - although I know the answer. I also kind of guessed the OP was thinking of passwords from their question and responses.

Re: Technicolor TG582n security

ceresian — Sat, 05 Feb 2022 10:39:18 GMT

I was referring to the password(key) that is used to connect the phone or other device to the router. Is there a way to change it to one of my choice? One hears stories of home routers being 'hacked' and my usage figures are higher than normal recently.

Thanks

Re: Technicolor TG582n security

jab1 — Sat, 05 Feb 2022 11:10:41 GMT

'@ceresian - so you are talking about the wireless access. I don't know if you can change that ( @Baldrick1 ?) but you should be able to see all connected devices somewhere on the routers information pages - if you recognise all those listed, you are unlikely to have been hacked, and those stories are usually because someone has left the key visible - e.g. on a windowsill with the detail on the sticker facing the window.

Where are you finding your usage figures?

Re: Technicolor TG582n security

MisterW — Sat, 05 Feb 2022 11:20:17 GMT

@ceresian this link https://www.youtube.com/watch?v=E9CH1wz45K0 to the PlusNet help shows how to chnage the wifi password on the TG582

Re: Technicolor TG582n security

Baldrick1 — Sat, 05 Feb 2022 11:21:36 GMT

@jab1 , @ceresian

See https://www.youtube.com/watch?v=E9CH1wz45K0

Re: Technicolor TG582n security

jab1 — Sat, 05 Feb 2022 11:26:15 GMT

Cheers @Baldrick1 - not something I ever bothered about when I had one, and I certainly ain't bothered now 😉, but useful to know it is possible.

Re: Technicolor TG582n security

ceresian — Sun, 06 Feb 2022 11:59:25 GMT

Thanks MisterW and Baldrick1 that video gave me all the answers! I think my difficulty arose because I didn't realise that changing the password would of course lose my connection. Obvious when you think about it!

Jab1 - my usage figures are from Plusnet Member Centre.

Re: Technicolor TG582n security

jab1 — Sun, 06 Feb 2022 12:02:45 GMT

@ceresian I was under the impression that PN no longer provided these - unless, for some strange reason you are still on a metered connection, in which case I strongly suggest you get an unlimited one.

Re: Technicolor TG582n security

Baldrick1 — Sun, 06 Feb 2022 13:45:23 GMT

@jab1

I supose that depends on whether @ceresian is also on a broadband only contract.

They were quite popular in the days on metered connections.

Either way, from a technology viewpoint, it doesn't sound like the connection/hub is very compatible with a fancy new Iphone. More, 20th meets 21st century technology.

Re: Technicolor TG582n security

ceresian — Mon, 07 Feb 2022 13:51:20 GMT

More like 20th century man meets 21st century technology! I don't make great use of the internet service, my usage is generally 6 or 7 Gb per month. What are the benefits of 'unmetered' connection? Is it more secure?

Re: Technicolor TG582n security

jab1 — Mon, 07 Feb 2022 13:56:05 GMT

@ceresian It is no more secure, but I imagine you are paying quite a bit for your connection if you are on an old legacy product.