topic Re: Ewelink sonoff switches stopped working in My Router

Ewelink sonoff switches stopped working

simonpplf — Sat, 15 Jan 2022 06:46:39 GMT

I have three sonoff basic R2 switches all of which have stopped working they just sit there flashing LEDs. Tried rebooting my Plusnet router and we setting and adding one of the switches didn't solve the problem. Wondering if there is a problem with Plusnet blocking access to the Chinese server ?

Also while I'm at it I got an email saying I could get a new deal online by re subscribing but figured out that they sent it to me because I recently got a mobile sim as well? What's the the latest on re-contracting I might wait and see what Vodafone are offering, BT seem up to their tricks with inflation plus 4% price rise ?

Thanks

Re: Ewelink sonoff switches stopped working

trebor8083 — Sat, 15 Jan 2022 10:44:17 GMT

I’ve got the exact same issue. Uninstalled all Sonoff devices, reconnected to eWeLink app and rebooted router. Still not connecting to router. Rooter is set to 2.4GHz as it should be.

Re: Ewelink sonoff switches stopped working

simonpplf — Sat, 15 Jan 2022 11:38:08 GMT

It's very annoying I thought it worked the other day by rebooting the router but it's come back all three switches are just sat there flashing. It could be that they are grey market imports and they banned them from the server or something ? perhaps I need to reflash to different firmware ?

Re: Ewelink sonoff switches stopped working

trebor8083 — Sat, 15 Jan 2022 11:51:31 GMT

I’ve been using these for years with no issues. Stopped working 3 days ago. Something has obviously changed with the connection to the router.

Re: Ewelink sonoff switches stopped working

simonpplf — Sat, 15 Jan 2022 12:25:40 GMT

I guess I could stick them on eBay worst case 😉 they seem to cost twice as much as they used to when I bought these. Like you say I find it highly unlikely that all three have to developed a fault at the same time.

Re: Ewelink sonoff switches stopped working

trebor8083 — Sat, 15 Jan 2022 12:39:45 GMT

If I don't get any response on here from Plusnet technical. I will be calling them next week, as I know I haven't changed anything.

Re: Ewelink sonoff switches stopped working

trebor8083 — Sat, 15 Jan 2022 13:05:32 GMT

For some unknown reason they have all come back online for now!

Re: Ewelink sonoff switches stopped working

MisterW — Sat, 15 Jan 2022 13:41:31 GMT

The eWelink server has been down https://www.facebook.com/ewelink.support/

Re: Ewelink sonoff switches stopped working

trebor8083 — Sat, 15 Jan 2022 15:14:16 GMT

Thanks. That explains everything for me anyway 👍

Re: Ewelink sonoff switches stopped working

simonpplf — Mon, 17 Jan 2022 19:17:02 GMT

Working for me as well, thanks